Τοποθεσία Αθήνα πριν 3 μέρες Ημ. ανάρτησης πριν 3 μέρες Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Πωλήσεις / Διαχείριση Πελατών Κατηγορία θέσης Πωλήσεις / Διαχείριση Πελατών
Unipakhellas Central , Member of INDEVCO Group is looking for a Sales Support Officer for its office at Votanikos, Athens.

UNIPAKHELLAS S.A. is an international company and member of INDEVCO Group, a multinational company with diversified manufacturing, technical and consultancy services. Established in 2008 in Greece, the company maintains a leading role in the paper and packaging market. UNIPAKHELLAS operates a number of facilities throughout Greece, including facilities in Athens, Pelasgia, Thiva, Thessaloniki and Crete. Our belief in environmental initiatives and the need to develop innovative, environmentally friendly solutions gives us clear economic and competitive advantages across the Greek and European markets and makes us one of the leaders in the Containerboard and corrugated packaging industry.

Job Summary

Sales Support Officer handles customers and activities for UNIPAKHELLAS. The Sales Support Officer responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, handling administrative duties and documentation and promoting customer satisfaction.

Job Responsibilities & Tasks

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

Handling orders by phone, email, or mail and checking the orders to have the correct prices, discounts, and product numbers.

Prepare RFQs following the process flow for imports and exports to solicit prices before orders.

Prepare offers according to Salesmen guidance to facilitate the orders process.

Input orders for UNIPAKHELLAS and affiliates to ensure orders are processed according to customer requirements and they are accurate and delivered on time.

Communicate with other departments and affiliates to ensure sales, marketing, queries, and deliveries are handled efficiently.

Update received orders on the system to ensure timely processing of orders.

Follow up with Customer Service and Business to ensure that orders are produced & shipped as per customer requirements.

Communicate with customers and sales regarding their inquiries for order status, delivery date, customer complaint status.

Follow up on collection with customers, then report to Sales Support Team Leader and accountant (Receivables) and Salesmen, to take the corrective action if needed.

Required Job Qualifications & Competencies

Bachelor’s degree in Business, Sales, Marketing, Economics or equivalent

1-3 years of relevant experience in FMCGs

Proficient in English language (written and spoken)

Proficient user of Microsoft Office

WHAT WE OFFER

Modern working environment

Opportunities for career development within the group

On-the-job training

Competitive salary

Unipakhellas will contact the candidates whose profile is suitable for the position. All applications will be treated with high confidentiality.