Greece Job Openings

MarBella Collection

Spa Manager - Avali for Season 2025

October 10, 2024

Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic Mar Bella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.
Mar-Bella Collection is looking for a passionate Spa Manager to join the Avali hotel team for 2025 in Corfu.
  • Oversee the daily operations of the spa, including staff management, scheduling, and service quality.
  • Develop and implement spa service standards to ensure consistent, high-quality guest experiences.
  • Manage the hiring, training, and professional development of spa staff, including therapists, receptionists, and support personnel.
  • Monitor guest satisfaction and handle any complaints or feedback professionally and efficiently.
  • Collaborate with marketing and sales departments to promote spa services, special offers, and packages to increase revenue.
  • Maintain inventory control of spa products, ensuring timely ordering of supplies and maintaining appropriate stock levels.
  • Oversee the cleanliness, maintenance, and ambiance of the spa facilities, ensuring a relaxing and welcoming environment for guests.
  • Develop and monitor the spa’s budget, tracking revenue, expenses, and profitability to meet financial goals.
  • Stay up-to-date on industry trends, new treatments, and innovations in wellness to ensure the spa offers the latest and most desirable services.
  • Ensure all spa operations comply with health, safety, and sanitation regulations.
  • Build strong relationships with repeat clients and VIP guests, tailoring services to meet their specific needs.
  • Coordinate special events, wellness programs, or collaborations with other hotel departments.
Requirements
  • Degree in Hospitality Management, Spa Management, or a related field is preferred.
  • At least 3-5 years of experience in a spa management or supervisory role in a luxury or boutique setting.
  • Strong leadership and team management abilities.
  • Excellent communication and customer service skills.
  • Knowledge of spa treatments, therapies, and products.
  • Proficiency in spa management software and booking systems.
  • Marketing and sales skills to promote the spa and attract guests.
  • Calm and composed under pressure, especially in guest-facing situations.
  • Passion for wellness and a proactive approach to guest satisfaction.
Benefits
  • Competitive Remuneration Package
  • Continuous learning and development opportunities
  • Dynamic & highly professional environment
  • Accommodation and Meals
  • Private Medical Plan
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