B2B Customer Service Officer-- Tracing / Logistic 電話客戶服務 (Hotline/ 13 Months/ WFH)

Hong Kong Job Openings

Nesta (Hong Kong) Limited

FULL TIME

October 13, 2024

Responsibilities:

Work in Customer Service call centre, manage calls from tracing hotline and provide quality service to both local and overseas customers
Handle shipment tracing, work with other departments and corporate international network and update customers
Handle customer enquiries and complaints and provide solutions
Work with team members to achieve overall CS performance standards

Requirements:

HKCEE / HKDSE graduate or above
Customer service experience is an advantage, fresh graduates will also be considered
Customer-oriented with good communication and telephone skills
Able to work on shifts
Good command of spoken and written English & Chinese, Mandarin is an advantage

Salary and Benefits:

Monthly Shift Allowance
Double Pay and Bonus
13 months pay
Public Holidays with 12 days’ Annual Leave
Medical, Dental and Life Insurance
Work from home arrangement
Staff Discounts
Structured training programme
Strong career support in an international environment

Interested parties, please send your application with availability, current and expected salary to Whats App 6383 9661/ email to job03@nesta.com.hk
工作類型: 全職, 長工
薪酬： $20,000.00至$24,000.00（每月）
時間：

星期一至星期五

福利：

晉升機會
醫療保險

補充薪酬：

13個月

We regret to inform you that this job opportunity is no longer available as it has expired

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