Hong Kong Job Openings

Nesta (Hong Kong) Limited

B2B Customer Service Officer-- Tracing / Logistic 電話客戶服務 (Hotline/ 13 Months/ WFH)

FULL TIME

October 13, 2024

Responsibilities:
  • Work in Customer Service call centre, manage calls from tracing hotline and provide quality service to both local and overseas customers
  • Handle shipment tracing, work with other departments and corporate international network and update customers
  • Handle customer enquiries and complaints and provide solutions
  • Work with team members to achieve overall CS performance standards
Requirements:
  • HKCEE / HKDSE graduate or above
  • Customer service experience is an advantage, fresh graduates will also be considered
  • Customer-oriented with good communication and telephone skills
  • Able to work on shifts
  • Good command of spoken and written English & Chinese, Mandarin is an advantage
Salary and Benefits:
  • Monthly Shift Allowance
  • Double Pay and Bonus
  • 13 months pay
  • Public Holidays with 12 days’ Annual Leave
  • Medical, Dental and Life Insurance
  • Work from home arrangement
  • Staff Discounts
  • Structured training programme
  • Strong career support in an international environment
Interested parties, please send your application with availability, current and expected salary to Whats App 6383 9661/ email to job03@nesta.com.hk
工作類型: 全職, 長工
薪酬： $20,000.00至$24,000.00（每月）
時間：
  • 星期一至星期五
福利：
  • 晉升機會
  • 醫療保險
補充薪酬：
  • 13個月
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