Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Concierge Host based at Island Shangri-La, Hong Kong!

As a Concierge Host, we rely on you to:
Provide updated and relevant information for guests, including local attractions, city tours, restaurant reservations and airline reservations/confirmation etc.
Open doors and assist guests entering and leaving the property
Assist guests in and out of vehicles, including loading/unloading luggage
Ensure timely deliveries and collections of guests’ luggage
Maintain proper records for all guests’ deliveries
Arrange transportation for guests upon request

We are looking for someone who has:
Relevant experience in the Hotel Industry, fresh graduates are also welcome
Responsible, customer-oriented, outgoing team player
Good command of spoken English, Cantonese and Mandarin

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.