Hong Kong Job Openings

Human Health (H.K.) Limited

Customer Care Officer

September 18, 2024

Human Health Group has been providing healthcare services to the Hong Kong community since 1997. We are a leading private integrated healthcare service provider with comprehensive outpatient capabilities covering general practice services, specialties services and dental services. Our corporate culture follows our motto ”From Our Heart・For Your Health” which establishes us as a patient-centric and quality-focused service provider whose mission is to provide quality healthcare services through our network of medical centers.

If you are passionate, energetic and strive to achieve a successful and rewarding career with us, welcome to join our team!!

Responsibilities:
Provide health related information and offer health care plan to customer

Support customer the end to end health treatment plan from service enquiry and advice (e.g. appointment booking, pre- and post- procedure caring)

Provide quality customer services to our patients and internal parties to enhance customers' experience

Handle inbound and outbound phone calls and Whats App in a polite and professional manner

Day shift duties required (Monday to Saturday)

Requirements:
Form 7 / Diploma holder or above with at least 1 year or above hands-on experience in customer service or event promotion, gained in healthcare and retail industry is an advantage

Good team-player with strong communication and multi-tasking skills

Pleasant, proactive and customer-oriented with good manners

Proficient in English and Chinese Word Processing

  • Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.
We offer attractive remuneration package, includes 5 days work commensurate with qualification and experience to the right candidate. Interested parties please apply with full resume to Human Resources & Administration Department, by email [email redacted, apply via Company website].

  • Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.
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