Hong Kong Job Openings

SGS Hong Kong Limited

Customer Service Executive (Chemical, Electrical & Electronics Products)

FULL TIME

October 8, 2024

Responsibilities:
  • Handle incoming email and phone enquiries
  • Prepare proposal, quotation, and agreement for customers
  • Provide technical solution to customers
  • Communicate with laboratory staff on sample handling and test requirement to ensure proper job management
  • Maintain good relationship with customers
  • Work closely with frontlines to explore new business
  • Monitor test status and keep testing record for key customers
  • Provide regulation update and recommendations to customers
  • Ensure quality and accuracy of work
  • Handle ad-hoc tasks from team leader
Requirements:
  • Holder of higher diploma or above in chemistry related discipline (Candidate from non-chemistry background with laboratory experiences will also be considered).
  • With Customer Service relevant work experience is of an advantage
  • Good communication skills
  • Good command of both written and spoken English and Chinese (including Mandarin)
  • Good computer knowledge of MS Excel, Word and Power Point
  • Project Management skill is of an advantage
  • Proactive, responsible and able to work independently
  • Able to learn and work under pressure
As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:
  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free Shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities
Job Types: Full-time, Permanent
Pay: $14,000.00 - $20,000.00 per month
Benefits:
  • Dental insurance
  • Professional development
Schedule:
  • Day shift
Supplemental Pay:
  • 13th month salary
  • Overtime pay
  • Performance bonus
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