Hong Kong Job Openings

Get Started HK Limited

Customer Service Officer (Monday to Friday)

Central

FULL TIME

September 2, 2024

About us:
  • Get Started.HK has been interviewed by Forbes, Entrepreneur, Big Time Daily, London Daily, Yahoo Finance, Influencive, Markets Insider, and California Herald. We guide MNC and SME to establish and expand in the Asia Market. We work closely with the HKSAR government, and we are one of the biggest influencers in the Hong Kong startup community.
Responsibilities:
  • Answer general inquiries.
  • Maintain accurate records of client interactions and follow up on outstanding issues.
  • Assist clients in filling up application forms.
  • Assist communication with government authorities and financial institutions.
  • Collaborate with internal teams to facilitate seamless service delivery, including compliance, and after-sales service.
Requirements:
  • Degree holder is preferred.
  • Degree holder in English study is welcome, as 90% clients are from Western countries.
  • 3-year full time customer relations work experience is preferred.
  • Candidates with less experience will be considered as customer service assistant.
  • Willing to learn different cultures and meet people from different countries.
  • Good command of written and spoken Cantonese & English is required.
Job Types: Full-time, Permanent
Pay: $20,000.00 - $30,000.00 per month
Benefits:
  • Flexible schedule
  • Medical Insurance
  • Opportunities for promotion
  • Parental leave
  • Professional development
Schedule:
  • Monday to Friday
Supplemental Pay:
  • Performance bonus
Education:
  • Bachelor's Degree (Required)
Experience:
  • Customer relationship management: 3 years (Preferred)
Language:
  • English & Cantonese (Required)
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