Hong Kong Job Openings
TSS
Customer Services Officer (Gov. Contract) Ref. WSDT7
FULL TIME & CONTRACT
September 1, 2024
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Job Descriptions
Our client is working in the public services They are now looking for new candidates that could support their research team’s further operations.
Responsibilities
To answer phone calls from customers and member of the public
Handling enquires in publicity activities held outdoor occasionally
Responsible on data entry, like customer contacts, enquiries, applications and complaints
Refers enquires and complaints to specific sections and divisions to as appropriate for follow up actions and obtain and advise the concerned enquirers/applications/complainants of the updated information about the processing of the enquiries/applications/complaints
Prepare written operational and monitoring reports
Requirements
Five subject passed or above in the HKDSE/ HKCEE
Able to speak fluent Cantonese and English, knowledge of Mandarin is necessary
Able to communicate in writing Chinese and English
Working Experience in customer services is a must, worked in call centre as an advantage
Good at Chinese and English typing and basic computer knowledge, Chinese typing speed faster than 20 words per minute
We Offer:
10 % Gratuity
Contract Renewable
12 AL
Applicant should send full C.V. with your expected salary to “Apply Now”. Please quote the ref. ‘ Customer Services Officer Gov. Contract) (Ref. WSDT4) ’ on your application. For enquiries, please contact on +852 6446 0240 (Whats App only)
Personal data provided by applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.
Full-time,Contract
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