RESPONSIBILITIES

• Provide IT Service Desk and technical support services to internal users
• Hardware and Software hardware inventory records update
• IT Procurement services after collected the requirements from user
• Determine the best solution based on the issue and details for in-house users
• PC hardware and Software installation
• Perform daily routine task and system operation
• Assist in IT infrastructure setup, email service and system backup operation

REQUIREMENTS

• Higher Diploma or above in Information Technology, Computer Science or equivalent
• At least one year working experience in ability to diagnose and resolve basic technical issues on desktop and network problem
• Proven experience as a help desk technician or other customer support role that are related to Mac and Windows platform
• Server, Windows-based PC, applications and Mobile devices
• Knowledge of Lotus Notes, MSOffice, Power Pivot, Windows 10 are preferred
• Knowledge of provisioning & support with Avaya phone system
• Good command of written and spoken Chinese and English
• Good team player with effective communication and self-motivated and willing to learn

Interested parties, please send full resume, expected salary & date available to hr@hklife.com.hk or Human Resources Department, Hong Kong Life Insurance Ltd., 15/F Cosco Tower, 183 Queen's Road Central, Hong Kong.

• Personal data collected will be used for recruitment purpose only.
• Our company will keep the data of unsuccessful candidates for up to 6 months