Senior Service Engineer

Responsibilities:

• To handle project provisioning & project restoration on different Network Security solution, likes NAC, WAF, SIEM, EDR & Firewall infrastructure solutions
• To provide technical consultancy services to customer
• To assist / prepare demonstration on security solution to customer
• To communicate with vendors on technical support issues
• To perform ad hoc or emergency call out service when required

Requirements:

• Degree / Higher Diploma holder in Information Technology or related disciplines
• Minimum 2-3 years’ relevant experience in Data Network or Security solution experience
• Solid experience on data networking security solution on Checkpoint, Fortigate & Palo Alto products
• Experience in system administration role in a Unix / Linux environment is preferred.
• Strong problem solving and analytical skills
• Self motivated, customer oriented and able to work under pressure
• Proficiency in spoken and written in both Chinese and English
• Candidates with less experience will be considered as Senior Technical Service Officer