Hong Kong Job Openings

West Kowloon Cultural District Authority

Social Media Coordinator, M + Museum

FULL TIME

October 22, 2024

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong’s West K, we are one of the leading museums of modern and contemporary visual culture in the world. The museum reflects our unique time and place, building on Hong Kong’s historic balance of the local and the international to define a distinctive and innovative voice for Asia’s twenty-first century.

The Social Media Coordinator will play an integral role in helping to define the museum’s digital presence on a variety of social media platforms. This position will produce and publish dynamic content aimed at establishing M+ as a vital part of Hong Kong’s cultural ecosystem while also serving to cultivate and engage international audiences.

The Social Media Coordinator sits within the Digital and Editorial Content team but collaborates across M+’s departments, working closely with curators, editors, video producers, marketing professionals, and technologists. The ideal candidate has experience in working with arts or arts-related organisations in a digital content production environment, excellent communication and writing skills, deep knowledge of Chinese and international social media best practices (including but not limited to We Chat/Weibo/Red/Instagram/Facebook/Twitter), and experience with visual editing as well as with data analytics tools. Experience producing content for audiences in Mainland China is preferred.

(This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs and individual performance.)

You will be responsible for:

contributing to and developing social media strategies to help the museum reach and grow wider audiences not only in Hong Kong but also regionally and internationally (such as Greater Bay area and Mainland China);
helping to manage the day-to-day social media content calendar with appropriate time planning and handling publishing logistics for different platforms
helping to fact-check, copyright-check and carrying out simple editing tasks for both texts and visuals, ensuring that contents are appropriately adapted and localised for different platforms whilst consistent with the M+ voice and style guidelines and accessibility requirements
being a central contact point communicating with inhouse and external copywriters, editors, videographers, designers, content producers, and translators to ensure a smooth workflow across departments
reviewing and compiling data analytics using a variety of tools
managing online community engagements and assisting with social monitoring

You should have:

a recognised university degree, preferably in communications, journalism, translation, or a related discipline;
at least 1-3 years’ experience in high-traffic digital content production environment either in arts or cultural organisations, or content-led organisations such as media and journalism;
solid understanding of digital landscape and interest in new trends, technologies, and behaviours of audiences online (especially in Hong Kong and Mainland China). Heavy users of social media are highly desirable.
a proactive teamplayer with good interpersonal skills
excellent reading and writing skills in English and Traditional Chinese. Simplified Chinese knowledge is strongly preferred;
strong project management skills and a keen eye for detail;
proficient user of Office software, basic photo-editing and data analytics tools
ability to be able to work well under pressure and deliver to tight deadlines; and
a passion for arts and visual culture.

Applicants should provide relevant writing samples as part of their application. Interviewed candidates may be asked to take a short writing and editing test.

For interested parties, please submit your application with detailed CV on or before following date. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.

05-11-2024

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from the submission date may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards.

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