• contributing to and developing social media strategies to help the museum reach and grow wider audiences not only in Hong Kong but also regionally and internationally (such as Greater Bay area and Mainland China);
• helping to manage the day-to-day social media content calendar with appropriate time planning and handling publishing logistics for different platforms
• helping to fact-check, copyright-check and carrying out simple editing tasks for both texts and visuals, ensuring that contents are appropriately adapted and localised for different platforms whilst consistent with the M+ voice and style guidelines and accessibility requirements
• being a central contact point communicating with inhouse and external copywriters, editors, videographers, designers, content producers, and translators to ensure a smooth workflow across departments
• reviewing and compiling data analytics using a variety of tools
• managing online community engagements and assisting with social monitoring

• a recognised university degree, preferably in communications, journalism, translation, or a related discipline;
• at least 1-3 years’ experience in high-traffic digital content production environment either in arts or cultural organisations, or content-led organisations such as media and journalism;
• solid understanding of digital landscape and interest in new trends, technologies, and behaviours of audiences online (especially in Hong Kong and Mainland China). Heavy users of social media are highly desirable.
• a proactive teamplayer with good interpersonal skills
• excellent reading and writing skills in English and Traditional Chinese. Simplified Chinese knowledge is strongly preferred;
• strong project management skills and a keen eye for detail;
• proficient user of Office software, basic photo-editing and data analytics tools
• ability to be able to work well under pressure and deliver to tight deadlines; and
• a passion for arts and visual culture.