Company Description
The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by Pw C Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

• Daily checks of changes in the tool (Service Now)
• Providing approval as a Quality Gate based on pre-defined rules
• Providing release as a Change manager based on pre-defined rules
• Providing trainings and guidance in Change management topics and tool handling to the Operational teams
• Creating and updating internal change-related documentations
• Creating and maintaining change models/templates for the activities done by our Operational teams
• Taking part in the necessary CAB sessions, representing the relevant changes
• Constantly monitoring and tracking the change-related KPI numbers
• Supporting the Lead Change managers in any additional tasks
• Supporting the eventual upcoming projects in terms of change topics
• Bringing in resp. implementing ideas for process simplification

Qualifications

• General enterprise ITIL understanding
• English and German language (B2)
• Working independently
• Know how to prioritize

Additional Information

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  Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.