About Marshmallow

We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort of people a second’s thought, and isn’t set up to price them properly.
We saw an opportunity to do things differently, so we made it our mission to back the ones who step outside the norm. Since we started, we’ve helped 100,000s of people get a fairer deal on their car insurance. Using technology, we serve people that are often overlooked by financial services companies, solving important problems for people who need it most.
We know there are millions of marginalised customers out there. And we know that they face unique problems that most companies aren’t even aware of. We believe that our future is helping these people by learning about their experiences, and building our company around their needs. And there are strong signs that there’s a need for a company like us. Earlier this year we hit profitability, which is a huge milestone, but the most exciting thing is that we’re only just getting started.

How we work

We’re really proud of the culture we’ve created. We push for progress every day, because we know that we’ll only hit big milestones by taking lots of smaller steps. We’re always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer’s needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things. Everyone has a voice and the opportunity to make an impact.
And autonomy and ownership are only possible with clear direction. That’s why we collaborate to do in-depth planning twice a year, and make sure we leave with clear goals and objectives that flow from top to bottom. To make sure we’re as aligned as possible across functions, most of our work rolls up into four tribes; Acquisition, Retention, Claims and Pricing, Underwriting & Fraud. Each tribe has multiple teams embedded in it, working cross-functionally to do great work.
We’re so excited for all of the challenges up ahead, and we need more people to help us tackle them! If life at Marshmallow sounds like it could be for you, explore our culture handbook or read our blog to find out more.

Talent Acquisition at Marshmallow

Our team’s mission is to identify, attract and onboard talented people into Marshmallow, in order to efficiently and effectively meet our ever growing business needs.
We do this by always putting the customer first, namely our candidates and colleagues, to make sure everyone involved has the best experience and will become an advocate of Marshmallow as an employer of choice.
Since opening our first Budapest office in 2022, our team in Hungary has scaled to 150 people and counting! This role will be key in enabling further growth and expansion.

What you’ll be doing

• Providing an excellent experience throughout the hiring process: keeping in regular contact with candidates and providing frequent updates
  
• Partnering with Hiring Managers to find the best candidates for open roles
  
• Using various channel to create talent pools / pipelines for future hiring needs
  
• Using internal and external data to shape insights for your stakeholders, influencing how, who, and when they hire
  
• Working closely with the wider People Team on initiatives such as Onboarding, Diversity & Inclusion and succession planning
  
• Collaborating with colleagues on Talent projects such as Employer Branding, hiring efficiency, and Hiring Manager training
  
• Running multiple hiring processes end to end, from high volume junior roles to senior and technical positions
  

What we’re looking for from you

• You have worked in-house as a recruiter in a fast-growing company (tech startup/scale up is a bonus!)
  
• You are a true Talent Acquisition Generalist and can turn your hand to any type of vacancy. You’re able to quickly understand core requirements and use this to build out the top of the candidate funnel
  
• You can demonstrate innovative ways of attracting hard to find talent, including bold Employer Branding initiatives
  
• You can demonstrate best in class hiring for roles across various business areas (Customer Service, Leadership, Technology, Data)
  
• You will be comfortable sourcing and headhunting (mainly on Linked In Recruiter)
  
• You have a strong understanding of the Budapest candidate market, and also show a willingness to work on UK based vacancies
  

Who you are

• You enjoy hiring at pace and love helping to scale a company
  
• You are willing to go above and beyond to hire in a candidate-driven market
  
• You are curious, and enjoy using your experience and knowledge of best practice to improve hiring processes and upskill others
  
• You take ownership of your work and enjoy managing the end to end candidate experience
  
• You enjoy implementing best hiring practices and can positively influence Hiring Managers
  
• You’re comfortable dealing with change and ambiguity
  

Perks of the job

• Flexi-office working – Spend at least 2 days a week with your team in our Budapest office. The rest is up to you!
  
• Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset
  
• Mental wellbeing support – Access therapy and mental health sessions through Oliva
  
• Competitive bonus scheme - designed to reward and recognise high performance
  
• SZÉP card - Budget to spend on meals, leisure and accommodation
  
• Sabbatical Leave - Get a 4-week fully paid sabbatical after being with us for 4 years
  
• Work From Anywhere - 4 weeks work from anywhere to use, with no need to come to the office
  
• Medicover Blue package - An exclusive pass to top-notch healthcare services
  
• All You Can Move membership OR Monthly BKK pass - Unleashing your inner fitness guru or having a hassle-free commute - we've got you covered!
  

Plus a monthly team social budget, bi-weekly company lunches and office tea, coffee and snacks!

Our process

We break it up into 3 stages:

• Initial call with our a Talent Acquisition Manager (30 mins)
  
• A skill-based interview where you will discuss your previous experience with 2 members of our People Team (1 hour)
  
• A culture interview with to check that your work style fits our processes and values (1 hour)
  

We’ll let you know if you’re invited to an interview or not. But, as a small team with a lot of applications to consider, we can’t give personal feedback on each application.

Everyone belongs at Marshmallow

At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.
We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.
We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.

Recruitment privacy policy

We take privacy seriously here at Marshmallow. Our Recruitment privacy notice explains how we process and handle your personal data. To find out more please view it here.