POSITION SUMMARY


Beyond the urban fairytale, awaits an unmatched experience of the city dubbed the Queen of the Danube River. Where bold design meets heritage through 151 stylish guest rooms, including 45 suites. Where history blends with modern luxury to create a vibe between ballet and beats, elegance and edge, established and avant-garde. Where we are housed inside a palace, located on a UNESCO heritage site. Elevate your nights in underground bars and unlock secret doors to your most intriguing imagination. Why truth or dare when you can have both.
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.


No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.


PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None