India Job Openings

The Hans Foundation

Front Office Supervisor

FULL TIME

September 4, 2024

The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an additional focus on children, persons with disabilities and women. THF also works for holistic Education and Livelihood development of our communities. Our Two-Fold Strategy involves identifying and working within Aspirational Districts and high poverty index in the North, North-East and East regions within specific states, as well as catering to lower-income and migratory populations in cities, through urban programs.

Over its 15 years of existence, THF has reached more than 35 million beneficiaries through its programs. THF works with communities through direct implementation of projects on the ground in addition to providing local management and monitoring support to not-for-profit organizations in India funded through THF USA and RIST.

Type of Employment: Contractual for a period of one year, renewable basis of performance and project requirements

No. of Position: 01

Reporting to: Project Coordinator

Annual Salary – As per THF policy, and candidates last drawn CTC.

1. JOB PURPOSE

The role of a Front Office Supervisor is pivotal in the smooth functioning of HRCC Centre . The Front Office supervisor will take diligent care for the smooth functioning of Centre and also manages Patients of the same. This position will be based in one of the HRCC in Garhwal region and will extend the service and support for all the HRCCs in Uttarakhand.

2. KEY ACCOUNTABILITIES

ii. Setting up of HRCCs as per existing norms:

Overseeing the works allotted to vendors/parties for timely completion
Supervising ongoing works & ensuring time-bound action planning for centre operationalization

iii.Managing daily operations of the HRCC:

Ensuring each unit is operational as per standard guidelines
Ensuring supply chain of consumables/drugs & supplies
Ensuring the regularity of the HRCC unit staff
Ensuring patients’ safety and the team is following the rules and policies.
Ensuring cleanliness and daily supplies at the HRCCs
Ensuring timely payment of water, electricity bill and remuneration of the cleaning staff
Ensuring periodic maintenance of all the equipment in the centres
Raising indents for the supplies and coordinating with Regional office
Stock taking of the received and consumed medicines/consumables and reagents
Planning additional activities related to more case mobilization to the centres
Ensuring visits of the Nephrologists as per set frequency to each center

iv. Data management:

Maintaining and updating all the data base as per PMNDP guidelines
Timely reporting to Govt by each centre as per prescribed format & portal entries

v. Managing staff:

Daily attendance
Keeping records of leaves of all staff
Planning & conducting trainings & reviews

3. Other Indicative Requirement

Educational Qualifications

Graduate in any discipline with appropriate Experience

Functional / Technical Skills and Relevant Experience & Other requirements (Behavioural, Language, Certifications etc.)

Minimum 2-3 years’ experience
Preferably from Social Development sector
Computer Skills: Must be proficient in Word, Power Point, Excel;
Interpersonal skills to form effective working relationships with people at all levels
Outstanding organizational and time-management abilities
Excellent communication and interpersonal skills
Problem-solving and decision-making aptitude
Ethical and dependable

THF is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. We do not discriminate in employment on the basis of caste, creed, religion, sex, sexual orientation, marital status, disability, or any other such matter.

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