ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com
ATI Business Group is looking for Ticketing Staff to support our clients. If you are passionate about the travel industry, have prior experience with GDS systems, and possess excellent English abilities, we look forward to you being a part of our team!

Responsibilities:
Issue and reissue tickets

Keep productivity benchmark and accuracy as per team’s minimum standard

Carefully follow instructions and pre-established guidelines to perform assigned tasks

Ensure that all work is processed according to the team’s minimum standard

Report any issues or system limitations to the direct supervisor
Candidates must possess at least Associate Degree from any major.

Preferably having a work experience in Airlines or Travel industries as ticketing staff.

Preferably at least 1 year of experience in using GDS (Amadeus, Galileo, Sabre, etc.)

Fluent in written & spoken English is a must.

Has at least 1 year experience in Customer Service position.

Flexible availabilities are highly appreciated and rewarded (able to work shifts that include days, nights, and public holidays).

Willing to be placed in either Central Jakarta Office or BSD, South Tangerang Office.