Qualifications:
- Indonesian, not for Expat
- Minimum education Diploma (D3) any major (Completed studies, not currently in the process of studying)
- Minimum GPA 2.75
- Excellent written and verbal communication skills in ENGLISH is Must
- Minimum EFSET Score C1 (will be tested on recruitment process)
- Fresh graduate are welcome
- Flexible for SHIFTING schedule and changes along with in
- Strong problem-solving skills and demonstrated multi-task capabilities.
- Fast learner and independent to work.
- Willing to placement in Jakarta
Responsibilities:
- Provide timely support to customers through available communication channels
- Identify and escalate priority issues through proper channels.
- Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
- Meet all key performance indicators set by the company and client.
- Work with other team members in identifying better ways in providing better customer support.
Job Types: Full-time, Contract
Education:

• SMA/SMU/SMK (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• English (Preferred)
• Mandarin (Preferred)

Expected Start Date: 11/11/2024