About the Role
Base Location: Dublin
Salary: From €34,500 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available
What is the Role?
At SSE Airtricity, we have an exciting opportunity for a Credit Controller to join our Domestic Credit Control team. This is a high performing team with a proven track record of achieving its targets, who are tasked with collecting outstanding domestic debt in both ROI and NI. We're currently operating a hybrid model of working, so there is the opportunity to work remotely a few days a week. We are open Monday - Friday from 8.30am to 6.30pm, so there are no late evenings and there isn't any weekend work at all.
The purpose of your role is to ensure customers are operating within agreed payment terms and your responsibilities will include:

• Contacting customers who are in arrears and prioritising aged debt collection.

• Keeping in regular contact with customers when a bill is overdue by a variety of methods including telephone, email and letter

• Ensuring compliance with Regulation (Utility Regulator (UR) and Commission for Regulation of Utilities (CRU)), Engage Code and Data Protection

• Dealing with queries to ensure invoices are paid promptly

• Liaising with third party organisations re collections and payment plans, ensuring good communication both internally with colleagues and departments and externally with customers, agencies and all stakeholders

What do I need?
To be considered for this role, we would love you to have:

• An understanding of Credit Control

• Excellent written and verbal communication skills

• Strong time management and organisational skills

• The ability to work to business deadlines and to deliver objectives

• The ability to deal with multiple issues at the same time and prioritise workload to achieve results

About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision “to be a leading energy company in a net zero world”. We’re investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division – providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).
SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we’re a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
What’s in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE’ to find out more.
Next Steps
All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on andrew.elder3@sse.com or 01738 340826.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process.

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