Ireland Job Openings

Flex LTD

Customer Service Coordinator

Limerick

FULL TIME

October 15, 2024

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Service Coordinator located in Limerick, Ireland.

Reporting to Customer Service Manager, the role of Customer Service Coordinator involves interfacing with customers via email and telephone to resolve queries, problems, and issues relating to the status of customers' products.

What typical activities look like:

Operation of the Customer Support Software database on a daily basis
Customer services contact for a defined set of accounts
Process call-off's/Stock issues on WMS from Supplier Hub (stock files)
Set-up and maintain Customer and Product file maintenance on WMS & Intranet
Liaise with Warehouse on all special requests, e.g. inspection, test, rework, quarantine, special deliveries
Scanning, Indexing & Filing
Generation of Customer Specific Reports
Generation of invoices and supporting documentation
Process customer claims
Generation of KPIs

The experience we’re looking to add to our team:

Strong MS Office skills required (Word/Excel)
Customer Service experience in office setting required
Excellent phone manner
Excellent written ability for email communication
Ability to pro-actively resolve issues with customers
Excellent team player
Excellent time-keeper
Proven ability to work to weekly/monthly schedules is vital.

What you’ll receive for the great work you provide:

Interesting and challenging job in an experienced and close-knit team
Substantive support in the process of adaptation
Participation in projects of international scope
Contract of employment

KS59

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email

accessibility@flex.com

and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

New Job Alerts

Secret Recipe Limited

Sales Lead Generator

Ballincollig

PART TIME

November 7, 2024

View Job Description

ASM International

Field Service Engineer I

Lucan

November 7, 2024

View Job Description

FreightSpeed Transport Ltd

Customer Assistant (Permanent 25 - 30 Hours) -

Kilrush

August 27, 2024

View Job Description

Zai

Customer Service Agent ( Fixed term )

Dublin

August 14, 2024

View Job Description

BabyDoc Shop

Customer Service Representative - Hybrid/Remote

FULL TIME

August 21, 2024

View Job Description

Health Care Assistant Sligo

Sligo

FULL TIME & PART TIME

November 7, 2024

View Job Description