Job description
At Great Southern Killarney, we are committed to providing exceptional service and a welcoming atmosphere for all our guests. We are seeking a professional, courteous, and attentive Doorman to join our team and become the first point of contact for our valued customers.
The ideal candidate will have a warm, friendly and engaging personality and is someone who takes pride in always providing excellent guest care and a high standard of service.
Responsibilities:
· Greet guests with Warm Welcome, a friendly and professional demeanour as they arrive and leave the premises.
· Provide assistance to guests, including opening doors, offering directions, and assisting with luggage or packages.
· Manage the flow of guests and vehicles, especially during busy periods, to ensure a smooth and orderly experience.
· Coordinate with front desk staff and other departments to ensure seamless service and address any guest needs.
· Maintain a polished, professional appearance at all times, in line with our company’s standards.
Requirements:
· Previous experience in a customer-facing role is preferred.
· Excellent communication and interpersonal skills.
· Strong sense of responsibility and attention to detail.
· Ability to stand for extended periods and handle physical tasks, such as lifting and moving luggage.
· Full Drivers Licence
· Professional appearance and demeanour.
· Flexible availability, including evenings, weekends, and holidays.
· A polite, courteous, and positive attitude.
Benefits:

• Discounted Staff Rates across the Hayfield Family Collection

• Discounted Meals for you and your family in our F&B outlets

• Discounted gym rates and spa treatments

• Heavily Discounted Car parking for €10 for the year in the heart of Killarney

• Opportunities to progress within the luxury Hayfield Family Collection Group.

• Training & Development opportunities

• Long Service Recognition and awards

• Monthly and Annual awards

• Monthly Staff appreciation events, Summer BBQ and Christmas Functions

• Employee assistance programme - free counselling services to employees

• Free Staff Meals each shift

• Free Uniforms

Values:
At Great Southern Killarney, we pride ourselves on our core values:

• Grow Together: We believe in the growth and development of our team members.
• Our Family Tree is the Foundation of Our Success: We value the strong roots and connections within our organization.
• Embracing and Nurturing Our Social Responsibility: We are committed to making a positive impact on our community and environment.
• Genuine Hospitality by Genuine People: Our service is delivered with authenticity and warmth.
• Collectively We Are Diverse & Inclusive: We celebrate diversity and promote an inclusive workplace.

If you have a passion for customer service and believe you have what it takes to represent Great Southern Killarney as our Doorman, we’d love to hear from you!
To apply:

• Candidates must hold an Irish or European passport (work permits cannot be issued for this position)
• Please submit your fully detailed CV to Caoimhe Spillane
• Should you not hear from us within two week of your application, please do consider your application unsuccessful

Hayfield Family Collection is an equal opportunities employer.
Job Types: Full-time, Permanent
Work authorisation:

• Ireland (required)

Work Location: In person
Reference ID: Doorman
Job Type: Full-time
Benefits:

• Bike to work scheme
• Company events
• Employee discount
• Gym membership
• On-site gym
• On-site parking

Work authorisation:

• Ireland (required)

Work Location: In person
Reference ID: Doorman