Ireland Job Openings
Great Southern Killarney
Public Area Attendant
Killarney
FULL TIME
September 6, 2024
Key delivery areas:
- Greeting all guests in a warm and friendly manner
- Cleaning of guest bedrooms and bathrooms to the highest of standards, ensuring they are clean, well maintained and attractively presented at all times whilst following all standard operating procedures
- Maintain stock levels of stationary, linen, towels and amenity requirements on in order to ensure consistency in standards.
- Maintain a safe and hygienic working environment in all back of house areas and report any lost property and maintenance issues to your manager / supervisor
- To ensure that all equipment is stored correctly and allocated to correct area.
- To ensure that the correct cleaning procedures are followed in respect of chemicals and equipment, and follow daily and weekly cleaning schedules.
- Ability to work well under pressure.
- Correct usage of cleaning materials, machines and equipment and comply with health and safety regulations.
- Small equipment cleaning duties as per cleaning schedules in order that the front of house team have resources required for service.
- Cleaning of all large furniture as well as the general cleanliness of the rooms including floors, walls, equipment, wardrobes, bathrooms and other areas.
- Check that all appliances are present in the room and in working order
- Straighten desk items, furniture and appliances
- Dust, polish and vacuum carpet
- Replace guest amenities and supplies in rooms
- Dress beds following the standard operating procedure of the hotel
- Remove rubbish and room service items and replace used linen
- To clean corridors and public areas
- Ensure consistency and speed of service.
- The ability to clean to a high standard
- Unloading and moving of equipment / cleaning materials and stock as required.
- To observe safe working practices in carrying out the required duties and ensure that instructions specified are adhered to.
- To carry out ad hoc cleaning duties as necessary or as requested by the Management team
- Cleaning knowledge and willingness to learn
- Comply with Health & Safety regulations.
- Very well presented, Energetic, Friendly, Approachable, Professional, Courteous and Well Groomed
- At least 1 year experience in a similar role (at 4* or 5* level preferable)
- Thorough Understanding of the importance of Customer Experience and uncompromising standards of excellence
- High Attention to Detail
- Great communication skills – ability to clearly communicate with guests and management and staff across a variety of nationalities and experience levels
- Fluent English (written and verbal)
- Have the ability to maintain cleanliness of 12-15 rooms daily when needed
- Focused on providing a consistently high standard of service and hygiene
- Be standards driven, a team player, flexible
- Possess the ability to work under pressure
- Have excellent organisational skills
- Discounted Staff Rates across the Hayfield Family Collection
- Discounted Meals for you and your family in our F&B outlets
- Discounted gym rates and spa treatments
- Heavily Discounted Car parking for €10 for the year in the heart of Killarney
- Opportunities to progress within the luxury Hayfield Family Collection Group.
- Training & Development opportunities
- Long Service Recognition and awards
- Monthly and Annual awards
- Monthly Staff appreciation events, Summer BBQ and Christmas Functions
- Employee assistance programme - free counselling services to employees
- Free Staff Meals each shift
- Free Uniform
At Great Southern Killarney, we pride ourselves on our core values:
- Grow Together: We believe in the growth and development of our team members.
- Our Family Tree is the Foundation of Our Success: We value the strong roots and connections within our organization.
- Embracing and Nurturing Our Social Responsibility: We are committed to making a positive impact on our community and environment.
- Genuine Hospitality by Genuine People: Our service is delivered with authenticity and warmth.
- Collectively We Are Diverse & Inclusive: We celebrate diversity and promote an inclusive workplace.
- Candidates must hold an Irish or European passport (work permits cannot be issued for this position)
- Please submit your fully detailed CV to Caoimhe Spillane
- Should you not hear from us within two week of your application, please do consider your application unsuccessful
Work authorisation:
- Ireland (required)
Reference ID: Public Area Assistant
Hayfield Family Collection is an equal opportunities employer.
Job Type: Full-time
Benefits:
- Bike to work scheme
- Employee discount
- Gym membership
- On-site gym
- On-site parking
Reference ID: Public Aread Attendant
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