Sky Handling Partner are looking for talented leaders with Delta Airlines experience to join our team at Dublin Airport.
Title: Head Loader
Location: Dublin Airport
Reporting to: Ramp Controller
Key Performance Indicators
· Delta experience desirable
· Ability to work well under pressure
· Ability to perform at a Strategic Management Level
· Excellent Organisational Skills and attention to detail
· Excellent Leadership Skills, positive and winning attitude
· Excellent Interpersonal Skills
· Flexibility and ability to work unsocial hours
· Safety / Security Awareness
Requirements

• At least 2 years of Ramp experience is needed for this role.
• Experience at Lead Agent level/Delta Airline experience desirable.
• Ability to work well under pressure.
• Ability to perform at a Strategic Management Level.
• Excellent Organisational Skills and attention to detail.
• Excellent Leadership Skills, positive and winning attitude.
• Excellent Interpersonal Skills.
• Flexibility and ability to work unsocial hours.
• Safety / Security Awareness.

Role: To perform the main tasks outlined in a professional and courteous manner, focusing on delivering the highest standard of safety and customer service.
Main Tasks:

• Head Loader will be allocated a team to carry out the aircraft turnaround as per SLA agreements.
• The head loader is responsible for ensuring that all agents return to break facility after flight departure unless they are moving directly to another aircraft.
• Ensuring full compliance on baggage scanning. Handhelds are not optional. If they are deemed unserviceable on stand, this must be reported to ADO/DM at the time.
• Head Loaders will be held accountable for the GSE brought to operate on their aircraft. You should brief your team in advance to ensure only the correct GSE is brought to the aircraft with no access pieces littering stands when not required.
• Consistent interaction is needed between BAT department and Head Loaders to achieve a smooth-running airside operation.
• The delegation of tasks in a turnaround operation in order to achieve a safe and on time departure of customer aircraft.
• Baggage and Transport supervisor will allocate manpower to ensure the quick collection and delivery of incoming passenger baggage. If this is not happening within SLA targets the head loader is responsible for finding an alternative plan.
• Liaise with cargo runner when requiring outbound cargo or when inbound cargo is offloaded and ready for delivery to warehouses. It is the responsibility of the head loader to ensure cargo is collected and delivered in a timely manner.
• Liaise with Baggage and Transport Supervisor to ensure bags will be delivered to stand in good time for loading. Should there be difficulties you must prepare a contingency plan to protect on time departures to our customers aircraft.
• To ensure their team complies with the airport authorities & company procedures regarding safety issues and other relevant policies.
• Ensure that a full pre-trip inspection of fleet prior to use on aircraft is carried out by your team
• To ensure your crew are wearing the correct issue of uniform & PPE provided.
• When a flight arrives out of schedule, ensure you have the maximum available resources to perform a quick turnaround. This is part of our contract to all airlines.
• To maintain contact in a professional manner with other departments within the company and also to our customers to ensure a smooth operation. It is unacceptable for any staff to make comments to any customers/airlines regarding staffing issues/communication.
• Ensure the ramp control supervisor and airside duty officer are informed of any issues on flights. Especially those which could potentially cause delays whether caused by SHP, the customer airline or another 3rd party.
• If you have an excess of staff (for example if the aircraft has a particularly light load or if aircraft is locked up and awaiting push) check with the airside control supervisor to see if the staff could be better utilised on another flight or function rather than standing around on stand.
• When allocated a trainee for shadowing, try to expand their knowledge as much as possible, this will benefit everyone. Location of steps, GPU’s, cargo baggage dollies and GSE parking areas, familiarising new staff with the operation of SHP equipment and ensuring they carry out their job in a safe manner is also important.
• Brief crew before arrival of departure time so all are aware of the time constraints.
• Ensure load plans are completed correctly & in good time. Note load location on load plan and ensure all flight documents are filled out as per airline requirements.

Benefits of Working with SHP:

• Pension Scheme - Permanent employees with minimum one-year service are eligible to join the company pension scheme with excellent contribution rates.

• Employee Assistance Programme - Provides a complete support network to employees and their immediate families with expert confidential advice on matters pertaining to Health & Lifestyle, Legal Information, Home Life and Work Life, 24/7 free of charge.

• Bike4Work Scheme - Permanent employees with one-year service are eligible to apply for the Bike4Work tax saver incentive scheme.

• Long Service Rewards - All staff that reach long service milestones.

• Preferential Banking - Bank of Ireland Dublin Airport provide preferential banking personal/car/home loan rates to Sky Handling Partner Employees.

• Marsh Insurance Brokers Ireland- They offer Sky Handling Partner Employees discounted insurance policy rates for: o Home Insurance o Motor Insurance o Travel Insurance o Gadget Insurance o Pet Insurance o Wedding Insurance o Breakdown Cover o Car Hire Excess Cover

*Rate of pay negotiable depending on experience*
Job Types: Full-time, Part-time
Application question(s):

• How many years of RAMP experience do you currently have?
• Do you hold a current GNIB card? If so, what stamp?

Licence/Certification:

• Full EU Driver's Licence (required)

Work Location: In person