Ireland Job Openings
Musgrave
Head of IT, Wholesale Project Operations
Dublin
FULL TIME
August 27, 2024
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 11 market leading food and beverage brands that include Super Valu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. We are seeking a Head of IT, Wholesale Projects covering ROI and NI with drive & commitment to work in our fast-paced, dynamic, customer-focused environment.
Role Purpose:
Today we operate Musgrave Marketplace online, as well as a number of physical stores for our customers in the wholesale space, and we have future plans for developing this further into Irelands premier Wholesale food Emporium. We also own the Daybreak brand and support the retailers under this group. Wholesale is a key driver of revenue and margin within Musgrave, and as a strategic partner our role in IT is to shape the demand from the Wholesale team, and ensure we have a fit for purpose IT estate to meet our future growth needs.
As Head of IT, Wholesale Project Operations your role is the engage with the wholesale business stakeholders and ensure we in IT deliver what is required for them to grow. Some of these initiatives will be delivered by other parts of IT e.g. new initiatives in the online space will be delivered and operated by our Digital team but all non ecommerce and data changes will be delivered by your team through product owner(s). You will be responsible for defining roadmaps with the wider community in IT in response to the requirements that you see in Wholesale. A key responsibility will be to shape and manage the future state of Musgrave’s wholesales technology landscape.
We are looking for you to join the Wholesale IT where we deliver and manage all the systems and application that are used in stores (retail and wholesale) across all brands. With the vast estate across ROI and NI and our never-ending ambition to deliver value for consumers and retailers alike, we are always spinning up new projects and delivering at high pace. We have a broad group of stakeholders with whom we work closely to ensure we deliver value and prioritise correctly.
Your activities in this role will include the following:
Experience
Essential Criteria:
Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the office and working remotely.
Role locaton is Flexible, may be required to travel internally in Ireland 2-4 times a month. Main stakeholders based in NI and Dublin.
Role Purpose:
Today we operate Musgrave Marketplace online, as well as a number of physical stores for our customers in the wholesale space, and we have future plans for developing this further into Irelands premier Wholesale food Emporium. We also own the Daybreak brand and support the retailers under this group. Wholesale is a key driver of revenue and margin within Musgrave, and as a strategic partner our role in IT is to shape the demand from the Wholesale team, and ensure we have a fit for purpose IT estate to meet our future growth needs.
As Head of IT, Wholesale Project Operations your role is the engage with the wholesale business stakeholders and ensure we in IT deliver what is required for them to grow. Some of these initiatives will be delivered by other parts of IT e.g. new initiatives in the online space will be delivered and operated by our Digital team but all non ecommerce and data changes will be delivered by your team through product owner(s). You will be responsible for defining roadmaps with the wider community in IT in response to the requirements that you see in Wholesale. A key responsibility will be to shape and manage the future state of Musgrave’s wholesales technology landscape.
We are looking for you to join the Wholesale IT where we deliver and manage all the systems and application that are used in stores (retail and wholesale) across all brands. With the vast estate across ROI and NI and our never-ending ambition to deliver value for consumers and retailers alike, we are always spinning up new projects and delivering at high pace. We have a broad group of stakeholders with whom we work closely to ensure we deliver value and prioritise correctly.
Your activities in this role will include the following:
- Partnering with the Musgrave Wholesale to collect requirements for technology improvements and innovations with focus on in store experience including Daybreak.
- Partnering with Musgrave NI on retail and wholesale to collect requirements for technology improvements and innovations
- Working closely with other Heads of in IT to deliver the improvements and innovations
- Operate and support applications in line with SLAs agreed.
- Identifying opportunities for process improvements
- Communicating effectively with stakeholders to develop solutions and achieve consensus.
- Contributing to IT strategy, standards & governance
- Leading technology evaluations and guiding our technology goals
- Inform and manage budgets
We want you to take an active role in all the above, working closely with Musgrave Colleagues and 3rd party Delivery and operations teams.
Essential Criteria:
- 10+ years of work experience in multiple technology disciplines
- Ability to conceptualise and translate business requirements into end-to-end technical solutions
- Strong working experience in understanding the cost of solutions both in development and ongoing maintenance and recommendations regarding choice of solution
- Strong interpersonal and communications skills and the ability to present technical ideas in business-friendly and user-friendly language
-
- Ability to motivate in a team-oriented collaborative environment
- Experience at providing technical leadership to project resources to meet project deadlines and ensure business objectives are met
-
- Ability to review architecture designs, to identify issues and risks, including effective escalation
- Experience partnering with third party vendors and hybrid teams
- Self-motivated, with a proven ability to learn new technology and stay current on industry trends.
- Highly organised, structured and performance driven
- Innovative in your thinking with a willingness to learn and embrace new and existing technology
- Personable, proactive, excellent interpersonal and communication skills with the ability to interact and influence effectively at all levels across the business to get initiatives delivered
- Ability to build and sustain relationships that deliver results and effectively collaborative with diverse teams
- Able to work effectively in a matrix environment
- Able to work effectively in a hybrid environment (typically working from home, with 1 day per week in the office, but subject to change depending on Musgrave policy and project needs)
- Problem solving
- Knowledge of retail and or Wholesale desirable
- Experience form business partnering roles
- Experience with different project management methodologies such as Waterfall, Dev Ops, Agile, Kanban
- Practical experience in software development
- Passion for customer facing business an advantage
Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the office and working remotely.
Role locaton is Flexible, may be required to travel internally in Ireland 2-4 times a month. Main stakeholders based in NI and Dublin.
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