We are looking for an instructional designer to join our team on a full-time, contract basis serving a multi-national client. The successful candidate will become an integral part of one of our project teams and report directly to a team lead. You will be expected to develop creative and engaging custom learning and training materials and courses in interactive, self-paced, and video formats. You must have the ability to produce high-quality e-Learning solutions in a fast-paced collaborative team environment. You should know about Instructional Design, adult learning theory, best practices for e Learning, and a desire for continuous improvement in training processes.

The successful candidate must be able to lead and collaborate with SMEs, instructors, product documentation, and content delivery teams. You will need to write engaging scripts, create custom graphics, and enhance the learning experience. The successful candidate must have excellent communication skills to lead diverse content development projects.

Location

Cork, Ireland, with remote working possibility.

You must have a high-quality broadband connection and other required infrastructure to support working from home.

What’s in it for you?

TWi is moving into the next phase of its growth, which opens new opportunities and the potential to be part of something pioneering. When you join our team, you will become part of an energetic and people-focused organisation with a clear purpose that empowers everyone with the opportunity to make an impact. TWi was founded on the principle that all communication, no matter how technical, is about people. We practice this by ensuring every team member is valued, supported, and challenged to deliver and be accountable for their objectives. We offer a comprehensive benefits package that includes:

• Competitive on-target earnings.
• Company pension scheme.
• Company bonus scheme.
• Company sick pay scheme.
• VHI/TWi group health insurance scheme.
• Flexible working arrangements, including varied work-from-home options.

Tasks

• Apply tested instructional design theories, practices, and methods to the material developed.
• Review draft content and provide input to enhance clarity of objectives, structure, and graphical and interactive features in an iterative workflow.
• Provide exercises and activities that enhance the learning process in training for external clients.
• Design and produce instructional graphics, create digital images, video animation, and textual animations.
• Project manage a team of instructional designers to meet customer deliverables.
• Maintain project documentation and course folders.
• Effectively use digital media, e Learning development tools, and other emerging technologies to create compelling training content.
• Draft storyboards, scripts, and prototypes of training content and proactively manage drafts through proper reviews, updates, and approvals. When necessary, create customized versions of related content for different target audiences.
• Convert existing documentation and training materials into engaging and effective online courses.
• Contribute to the continuous development of quality assurance, digital resources, and end-user documentation to enable the effective adoption of technology in learning and teaching.

Skills and Experience

• Third-level qualification in Instructional Design or a related discipline.
• Three+ years’ relevant experience in creating e Learning courses using multimedia authoring tools.
• Excellent spoken English and writing at native-level proficiency.
• Expertise with Articulate Storyline and Rise 360 is desirable.
• Familiarity with the following content authoring tools is a distinct advantage: SAP Enable Now, Adobe Creative Cloud, Captivate, Walk me, and Camtasia.
• Working knowledge of DITA XML content creation is an advantage.
• Demonstrated ability to apply instructional design theory, models, and technical training best practices.
• Demonstrated ability to assess learning needs and develop media-rich, engaging, and high-impact learning solutions.
• Demonstrated ability to communicate complex technical information and convert it into easily understandable learning content.
• Multimedia design skills, including the ability to create digital images, video animation, and textual animations. A bonus, but not required, would be the ability to create original artwork for digital image processing and create animated sequences using computer animation software.
• Ability to write effective copy, instructional text, and audio scripts/video scripts as required.
• Outstanding writing, editing, critical reasoning, interpersonal, and communication skills.
• Ability to analyse moderately complex problems and propose logical solutions.
• Flexibility to adapt to changing conditions and work assignments.

About TWI
TWi is an exciting, high-growth company of technical content creators and consultants supporting leading technology and life sciences companies to create the ideal user experience for their customers.
As knowledge transfer professionals, we are experts in:

• e-Learning
• Translation and Localization
• Technical Writing Training
• Technical Writing
• Technical Writing for Emerging Technologies
• Content Strategy

Our team members enjoy an admirable benefits package, an open and communicative culture, and opportunities to contribute, learn, grow, and flourish every day in a dynamic environment. From our beginning, we’ve championed flexible working arrangements, including varied work-from-home options. TWi was founded on the principle that all communication, no matter how technical, is about people. We put that into practice by making sure that everyone on our team is valued, included, and supported.
Our Values
Our company values give us a framework for leadership and daily decision-making, they are what make us a great place to work. Although we hail from all walks of life and speak dozens of languages, our staff share and work towards a common goal and vision for the company. These values are the embodiment of how we as a company and individually behave and present ourselves both internally and externally to our colleagues and our customers.

• Teamwork – we support and work for each other.
• Integrity – we keep our promises.
• Quality – we are dedicated to excellence.
• Customer-focused – we create value for our customers.
• Making a difference – we care.
• Measured risk-taking – we learn from successes and failures.