Ireland Job Openings

ZAGG Inc

Key Account Manager

November 19, 2024

About Us
ZAGG Inc. is a global leader in accessories and technologies that empower mobile lifestyles. The Company has an award-winning product portfolio that includes screen protection, mobile keyboards, power management solutions, and social tech sold under the ZAGG®, mophie®, and Invisible Shield® brands.ZAGG operates its international business from Shannon, Ireland with additional offices in the United States, China and Hong Kong. ZAGG products are available globally at leading retailers including Apple, Curry’s, 3Uk, Select, Best Buy, Verizon, AT&T, and Amazon. For more information, please visit the company’s websites at www.zagg.com and www.mophie.com and follow us on Facebook, Twitter and Instagram.

ZAGG is an equal opportunities employer.
Position Title: Key Account Manager
Location: Shannon
Classification: Permanent
Reporting to: Inside Sales Director

Position Summary:
This position will be responsible for supporting sales across international markets. The role will include maintaining existing accounts, upselling where possible and assisting in the roll out of new accounts and services to specified customer segments and is responsible for ensuring a positive customer experience. This position requires a creative, self-motivated and self-driven individual with the ability to prioritize workload.

Key Responsibilities:
  • Build, maintain & develop relationships with ZAGG field sales, partners & resellers with a view to increasing sales for ZAGG International.
  • Understand the products – a flair for technical learning will be a distinct advantage. Keep abreast of any changes and make sure to have the most up to date information possible.
  • Be able to support sales with presentations, sample requests, and other internal tasks.
  • Inform Distributors & Resellers of new product introductions, business opportunities, marketing programs & activities.
  • Help understand sell-through from accounts and work to ensure they are up to speed on all regional sales for their accounts
  • Responsible for driving inbound and outbound calls, emails, and web interface to focus on maintaining and expanding ZAGG business relationships/market share with existing and new customers.
  • May focus on new account development and/or expanding existing accounts.
  • Display “promotional awareness”– capable of pushing products and promotions to the reseller channel
  • Work with relevant account stakeholders to assist in correct forecasting on all stock levels
  • Work on your own initiative to identify areas for potential process improvement
  • Assist with training if and when required
  • Be an effective link between Sales and other departments at Shannon to help drive business forward.
  • Perform additional duties as and when required
  • Please note that areas of responsibility may vary, change and/or develop dependent on the business requirements of ZAGG International.

The Ideal candidate will have:
  • Third-level qualification in Business, Administration, Languages or Sales.
  • 5+ years of relevant experience.
  • Excellent computer skills in Microsoft Excel, Word, and Power Point.
  • Will be technically competent, having worked in a technology sales environment prior to this.
  • Must be well-organized and detail-oriented
  • Self-starter with excellent communication skills both written and verbal, with the ability to work on own initiative & also as part of a team.
  • Fluency in French as a second language is considered an advantage for this role.
Benefits:
  • Corporate healthcare for employees and family members
  • Dental cover for employees and family members
  • Annual Incentive Discretionary Bonus, paid quarterly
  • Employer-matched pension scheme
  • Statutory annual leave, with additional company days and service days
  • Generous Family Leave Policy
  • Generous Educational Policy
  • Gym on site
  • Company events
  • Onsite parking
  • Wellness Program
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