Benefits:

• Salary based on experience, starting with 35K - 38k DOE, weekly payment
• Annual bonus
• Fully expensed Company Car
• Company Phone and Tablet
• Employee discount
• Continuous training
• Excellent growth opportunities within the company

POLONEZ always strives to develop and improve, so we are looking for people who want to grow with us. We believe that each of us can add something interesting and unique to our larger community.
POLONEZis the biggest Eastern European chain of stores in Ireland, within almost 20 years’ experience on the Irish market in food retail and 42 stores all over Ireland and UK & Northern Ireland.
As Operations Manager you oversee the daily operations of food retail stores, ensuring efficient and profitable performance by managing staff, maintaining optimal inventory levels, and ensuring excellent customer service standards. This role involves strategic planning, developing marketing initiatives, and ensuring compliance with health and safety regulations. Area: Cork - Limerick
Key Responsibilities:
1. Operational Management:
- Oversee the daily operations of multiple food retail locations
- Ensure stores are open, staffed and operating smoothly
- Develop and implement operational policies and procedures
- Monitor store KPIs and implement strategies to improve efficiency
2. Staff management
- Recruit, hire, train and supervise store staff at all levels
- Conduct regular performance review and provide feedback
- Develop and implement staff development programs
3. Inventory and Supply Chain Management
- Manage inventory levels to ensure availability of products while maximizing waste
- Oversee stock control and inventory audit
- Coordinate with suppliers and manage relationships to ensure timely delivery of products.
4. Customer Service:
- Ensure high levels of customer satisfaction through excellent service
- Address customer complaints and resolve issues promptly
- Implement customer feedback systems and analyse data to improve services
5. Compliance and Safety
- Ensure compliance with all health and safety regulation
- Conduct regular safety audits and implement corrective actions
- Stay updated on regulatory changes and ensure store compliance
Required Skills and Qualifications:
- Bachelor’s degree in Business Administration, Retail Management, Hospitality, or related field is a significant advantage
- Minimum of 2 years of experience in grocery, retail management or a related role.
- Experience of managing a team of 5-10 people
- Good level of English language skills
- Knowledge of an Eastern European Language (Romanian, Polish, or Russian is a significant advantage)
- Strong leadership and management skills.
- Excellent organizational and multitasking abilities
- Effective communication and interpersonal skills.
- Proficiency in inventory management and point-of-sale (POS) systems.
- Customer-focused mindset with the ability to resolve conflicts
Working Conditions:
· Work is typically performed in a retail environment, very dynamic and flexible
· May require standing occasional lifting products or acting as sales assistant/superviser
· Must be willing to travel between store locations
· Ability to work flexible hours – 44h / week, including weekends and holidays
https://www.polonez.ie/en/shops-location/cork4.html
https://www.polonez.ie/shops-location/limerick.html
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: €35,000.00-€38,000.00 per year
Application question(s):

• What is your English level?
• Do you have a driving licence? Irish or EU?
• Do you have experience in grocery management? For how long?
• The job is covering Cork and Limerick. In which region do you live?
• The salary starts with 35k - 38k (DOE), increased based on probation and achievements. Are you ok with it?
• Which Eastern European languages do you speak?

Work Location: In person