Product Manager
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
About the Role:
As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
As a Product Manager you will ensure consistent and clear communication of the DOCC vision & progress to all stakeholders, clearly articulate priorities and assist with the creation practical strategies to deliver on priorities. Risks are articulated and tracked along with contingencies, and/or course direction recommendations outlining key organizational, technical, process or affordability impacts. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader.
Primary Responsibilities of the Product Manager:

• Co-Ordination of program delivery:

o Planning and roadmaps are aligned across stakeholders.
o Champions the changes the business wishes to make and ensures consistent & clear communication of the vision, progress and updates to all stakeholders.
o Optimizing rhythm of business (meeting volume, participants, purpose) across program (product, operations)
o Operate across DOCC teams to ensure DOCC product & operational functions to ensure complete information crossover, address pain points and alignment.
o Risks are identified, assessed and risk plan reviewed on regular basis.
o Project is monitored and reported upon, as appropriate to stakeholder needs.
o Establish and monitor program success metrics
o Ensure all relevant record keeping of major decisions, requirements, change request, sign -offs and approvals.
o Engagement models in place with external parties to Oversight and Operation teams including analytic teams, segment teams, etc.

• DOCC Adoption

o Responsible for ensuring strategies and plans are developed to transition DOCC to BAU and that the tool is accepted and adopted organizationally.
o Work with product team to ensure there is a comprehensive suite of learning aids for tool utilization – various version required as per stakeholder
o Work with existing oversight leads to ensure a seamless transition of roles and processes
o Measure satisfaction from users and implement corrective action plans
o Ensure org utilization and requests are in line with program expectations You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications of the Product Manager:

• Undergraduate degree or equivalent experience
• Product Delivery and Agile experience
• Large scale business management experience

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
All telecommuters will be required to adhere to the United Health Group’s Telecommuter Policy
At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.
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