Radisson RED Galway is a new and exciting addition to Galway City, opening this winter. It will be the first Radisson RED property in Ireland and a welcomed addition to the city. Just like its sister properties; Radisson BLU Royal Hotel, Dublin, Dublin Royal Convention Centre and Velvære Spa, Radisson RED Galway has its own distinct personality.
We are searching for an ambitious and charismatic Receptionist to join our team at Radisson RED Galway.
Radisson RED Galway is a hotel that reflects Galway's personality; combining urban energy, modern comforts, a love for the arts and a welcome like no other. The hotel will enhance the spirit through art, music and fashion with connectivity, passion and flair. Innovation is our heartbeat.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. Radisson’s overarching brand promise is ‘Every Moment Matters’ with a signature ‘Yes I Can!’ service ethos.
About The Role:
Radisson RED is on the lookout for a Receptionist to join our buzzing front office team. If you’re all about delivering top-notch service with a side of flair and fun, we want you to help us redefine the front desk experience with us!
Your mission is to create us create a seamless and vibrant experience that keeps our guests coming back for more! You’ll bring your A-game to every shift, making sure our lobby is lively, welcoming, and always on point.
We’re looking for someone with a proven track record in front office and exceptional communication skills. You should be a proactive problem-solver, a people person, and a hospitality pro who knows how to keep things running smoothly and guests smiling. If you’re ready to bring your energy and expertise to Radisson RED, we want to hear from you!
Minimum experience: 2+ years of relevant experience in Front Office.
Minimum education requirements: National academic qualifications.
Roles & Responsibilities:

• Assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to.
• Collaborate with the team to maximise guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Support and deliver on the strategies and objectives of the front office department, taking ownership for assigned areas of responsibility.

Competencies & Skills Requirements:

• Proven experience in a front office position, ideally within a hotel environment
• Ability to adapt to changing service environments
• Good leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence
• Strong communication and listening skills
• Ability to work collaboratively across functions and cultures
• Skilled with Microsoft Office software, especially in Excel
• An open, positive and communicative personality
• Ability to handle multiple challenging priorities and assignments

What can Radisson RED Galway offer you:
- Competitive salary
- Ability to progress your career
- Meals on duty
- Employee and Friends and Family discounts available within the group (Radisson RED Galway, Radisson BLU Royal Hotel, Dublin, Velvære Spa, and Radisson Group Hotels)
Be part of the REDvolution where as our Creative you are REa Dy to:

• Lend a helping hand, making sure that every job we undertake is delivered with personality and flair to the highest standards
• Be part of a team that places the guest at the heart of everything we do, creating personal and memorable moments
• Take pride in what you do, be on hand to make sure that what needs to be done is done well
• Collaborate with others, learn and grow from the experience, developing your own skills for future success
• Creatively work with others to deliver on the goals and targets that we have set ourselves
• Build meaningful and rewarding relationships whilst promoting the company culture and values
• Stay Safe, ensuring adherence and compliance to all legislation and due diligence requirements

ARE YOU?

• One to impress? Dynamic? Love people interaction with the skill to mix it up!
• Innovative? Creative with a positive mindset, love a challenge where you know there is a solution
• Engaging and self-motivated?
• Genuine? Want to be yourself? We love that and won’t change that, promise!

At Radisson Hotel Group we believe that people are our number one asset! As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
What are you waiting for? Come join us and make RED the place to be!
Job Type: Full-time
Application question(s):

• How many years Front Office experience do you have?
• How many year Opera experience do you have?

Work Location: In person