Ireland Job Openings
Musgrave
Service Designer Internship
Cork
August 30, 2024
Every day we feed one in three people in Ireland through 15 market leading food and beverage brands that include Super Valu, Centra, Frank and Honest and Musgrave Market Place.
We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.
We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too.
Musgrave are recognized in having award winning, market leading Brands in Super Valu and Centra. We understand that in order to continue to give our Shoppers the best experience and service in our 700 stores and through our digital channels we need to ensure that Customer Experience is at the heart of everything we do.
The recently formed Customer Experience team in Cork are now inviting applications for a student placement role.
Reporting to our Experience Designer you will be responsible for:
-
Delivering on an end to end service design project in accordance with our commercial priorities. This includes
- Conducting in-depth research with users
- Facilitating ideation sessions with cross functional teams
- Documenting outcomes
- Journey mapping processes
- Formulation of prototyping plans
- Coordination of prototyping projects including full user insights and reporting on outcomes and recommendations
- Assisting the experience design manager in the organization and fulfillment of service design projects
- Assisting in the development of visual communications for all CX work– including Power Point, word, posters, journey maps and audio/video messaging.
- Partaking in a third level degree relating to Design thinking, innovation, service design
- Experience in delivering on service design projects a help plus evidence in undertaking analytical and problem solving aspects of projects.
- Excellent communications skills including verbal and written and visual, change management skills, ability to manage multiple stakeholders and influence within an organization.
- Ability to thrive in a fast paced dynamic results driven organisation, a passion for food and supporting local entrepreneurs.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. Occasional business travel to other locations will also be required.
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