Ireland Job Openings

Volkswagen Group Ireland

Technical Trainer – Volkswagen Group Aftersales

Dublin

October 11, 2024

There has never been a more exciting time to join the world of mobility! The automotive industry will change fundamentally by 2030: electric drive and fully-networked transportation with autonomous drive will determine how we move around in future. With the Group strategy "NEW AUTO – Mobility for Generations to Come", the Volkswagen Group is a significant driver of this transformation.
Volkswagen Group Ireland (VGIE) is wholly owned by Volkswagen AG, the largest automotive company in the world with many of the most iconic automotive brands. In Ireland, we are the national sales company of six brands - Volkswagen, Audi, Skoda, SEAT, CUPRA and Volkswagen Commercial Vehicles. Our combined share of the Irish automotive market is 25%.

Due to the expansion of our training department located in Nangor Rd, Dublin 12, we are currently seeking a Technical Trainer to join the team. Reporting to the Technical Training Manager, the Technical Trainer will operate as part of technical training team which comprises of both internal and external trainers. This is key role within the team with a focus on delivery of new technology, product and progression training to all brands within Volkswagen Group Ireland. Comprehensive individual brand training will be put in place for the successful candidate to enable them to build the knowledge required to operate the role successfully.

Main Responsibilities
The delivery of technical training in the traditional classroom/workshop environment. Additionally support and enable the Technical Training team in the introduction of new digital training formats.
To collaboratively act as part of the technical training team to develop devise technical training programs in line with the manufacturer's guidelines and standardoised certification paths. To ensure localisation and utilising of manufacturer training materials to organisational requirements to ensure all objectives are met by both our partners in the networks and by our manufacturers.
Prepare training material (presentations, worksheets etc.) and to execute training sessions, webinars, workshops etc. in groups or individually as required. Record completions and report data on completed courses, absences, issues etc. Observe and evaluate results of training programs and work with both the Technical Training Manager and the external trainers to ensure training is ongoingly reviewed to ensure the best outcomes for our Partners. Determine overall effectiveness of the training programs offered within the National Training Centre and work with the management team to make improvements as required. the ensure all equipment, tooling and vehicles are maintained in a condition that allows training delivery within the National Training Centre.
There will intermittently be a requirement to travel within the European Union to attend training at each of our manufacturer training facilities.
Required Skills & Competencies
National Craft Certification in Automotive or similar industry experience or Certification such as CTT+ (Certified Technical Trainer) is a strong asset.
Knowledge of modern training techniques and tools in technical training and the ability to address training needs. Outstanding communication skills and comfortable speaking to crowds.
Working knowledge in MS Office (especially Power Point) with experience in designing technical course content is an advantage, but Volkswagen Group Ireland will offer manufacturer training in this area to enable the candidate to achieve trainer certification.
Ability to work collaboratively as part of a diverse, motivated team – Leading by example while also demonstrating ownership of responsibilities using own initiative
Very strong attention to detail, strong decision-making skills – Reacting in a timely and effective way to any deviations to plan or process in a fluid working environment
Awareness and knowledge of the Irish automotive industry – Prior industry experience at Dealer or Manufacturer level is desirable


Fair Processing Notice


Where your application relates to a role at Volkswagen Group Ireland Limited ('VGIE'), VGIE will be the data controller in that regard, and your personal data will be processed for the purposes of your job application. Your personal data is processed in line with VGIE's legitimate business interests as a data controller, as the lawful basis. Where you have applied for a role with a dealer, that dealer will be the data controller in respect of your application. Your personal data will only be held for a period of 60 days, once a decision has been made on your application. VGIE is an equal opportunities employer and does not discriminate against race, gender identity or expression, age, colour, marital status, religion, sexual orientation, genetic information, or any other characteristic protected by applicable laws, and regulations. You have a number of rights as a data subject – to exercise them e-mail privacy@vwgi.ie. For all further information on how your personal data is processed, read our Candidate Privacy Notice.
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