Israel Job Openings

Teva Pharmaceuticals
HR Support (Temp- Maternity leave)
Tel Aviv-Yafo
October 31, 2024
- Provide quality service and solve cases by written or telephone queries from employees, managers, and HR, while complying with policy and SLA.
- Availability and responsible for online calls within the call center.
- Provide online support for HR and managers.
- Supporting H2R processes on an ongoing basis and in various projects.
- Support Teva pensioners with any query or issue, including updating systems.
- Communicating as L1 with various content experts in HR - salary, welfare, learning and development and etc.
- Support and accompany employees in various HR systems as part of inquiries in the call center.
- Responsible for processing H2R requests in the systems including collaboration and updates with all support functions.
- Handle and process all requests for cwk in the systems.
- Maintaining the internal knowledge articles in service now.
- Improve processes within the call center, raise common queries and share knowledge within the team.
- Provide production and quality standards as set in SLA.
- Preparation of hiring documents, mobility, change of employment conditions, and employment terminations, including interface with the legal department.
- Support and operate different HR projects - Connect, agreements updates, organizational changes and etc.
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