SolarEdge

Sales Operations Account Manager

Herzliya

FULL TIME

October 6, 2024

  • Point of contact for customer operational issues
  • Order processing from PO to delivery, ensuring optimal practices are applied.
  • Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
  • Manage customer escalations, initiate and execute resolutions.
  • Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
  • Work with Finance department to resolve invoice, credit and pricing issues.
  • Track and monitor customers agreement and incentive plans.
  • Issue weekly reports, reflecting order status & financial aspects.
  • Ensure an appropriate order flow with the compliance to organizational policies.
  • Improve processes, build KPI’s and lead automation.
  • Frequent communication with worldwide Solar Edge interfaces: customers, operations, planning and sales managers

Requirements:

  • BSc in Industrial Engineering, Economy or Accounting from a recognized university - Must
  • Up to 2 years’ experience in supply chain, planning or operations roles.
  • Experience in a high-tech company – a plus.
  • Excellent English - a must. More languages (mainly German, Italian, French) – a plus.
  • Proficiency with Microsoft Office, strong proficiency in Excel.
  • Self-starter, ability to operate multiple tasks in a fast paced business environment.
  • Team player and excellent communication skills.

Country:
Israel

City:
Herzliya
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