Italy Job Openings
Coesia
Customer Service Sales
Offanengo
September 5, 2024
GDM, headquartered in Offanengo, Italy, is a worldwide leader in the tissue & hygiene industry, developing state-of-the-art converting and packaging lines.
GDM designs and manufactures turn-key integrated lines for the production of different disposable hygiene products, including baby diapers and pants, adult incontinence solutions and lady sanitary pads.
GDM is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.
Coesia has operating units in 36 countries, a turnover of 2,084 million euros in 2023, and over 8,000 employees.
About the Role
Reporting to the Head of Customer Service, you will manage the sale of spare parts, as well as develop and maintain relationships with key clients, expand the company’s customer base and ensure its strong presence on the market, operating at an international level.
Your responsibilities will include:
- Achieving growth and hitting spare parts, kit & service sales targets by designing and implementing a strategic sales plan
- Conducting in-person customer visits to maintain relationships and provide personalized service
- Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs
- Overseeing the negotiation and management of stock agreement contracts with customers
- Identifying emerging markets to find new sales opportunities
- Coordinating with the sales and back-office team to develop and implement a proper sales plan and to determine sales prices, based on internal guidelines, market conditions, and business strategies
- Presenting sales, revenue and expenses reports and realistic forecasts to the management team
What You Need to Be Successful
- Bachelor’s degree in Engineering or equivalent and previous experience in similar roles
- Experience in the converting machines business is appreciated
- Excellent interpersonal, customer service and communication skills and customer-oriented mindset
- Autonomy, flexibility, dynamism
- Excellent ability to process data (Excel, Power BI, …)
- Understanding and reading of technical design
- SAP knowledge and experience is appreciated
- Ability to travel at least 30% of the time
- Proficiency in English (written and spoken), a second foreign language is a plus
Job Reference: CGS11897
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