About the Role:As a CBRE Facilities Sr. Manager, Japan Lead for this account, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets.
What You'll Do:

• Lead a team of Facility Managers, Facility Coordinator and Admin personnel on IFM.
• Single Point of Contact for Japan Client Relations and escalations. Liaise with Customers and Clients as required.
• Be the Face of CBRE and strive for excellence.
• Be the Role model for EHS Activities and Clients Requirements.
• Responsible for SLA’s and KPI’s Delivery of the all locations as per the Scope of work.
• Responsible for the Customer Satisfaction and survey feedback to be on above Satisfaction level.
• Own the commercial aspects of the contract and glide path savings from the baseline.
• Work closely with the Regional and Global teams to achieve all the account objectives and initiatives.
• Responsible for the EHS deliverables and safe working along with the Account and Country EHS Manager
• Identify New cost savings ideas and initiatives to drive cost efficiency.
• Responsible for the P&L of the Region for FM, Extra works and Adhoc Projects.
• Run the Monthly, Quarterly Meeting with Client and close out reports
• Identify New opportunities for growth within the account and new Scope opportunities.
• Work with the other regional and Global teams to bring in the best practice to the region.
• Liase with Finance Team on the Monthly Financial Reports, Updating the monthly Cost Tracker, and manage vendor payments if escalated.
• Work with the Regional Operations Lead on the Operational objectives.
• Responsible for Staff OT and Transport Cost and manage the Expenses within the approved budget.
• Conduct Weekly Team Meeting and Client Interaction meetings
• Work on the Technical aspects of the facilities and work on the asset life cycle management.
• Constantly work on improving the operational efficiency and work with vendor partners to achieve it.
• Work closely with the Regional and Country Procurement team to achieve the 3rd party cost targets
• Ensure that the Vendors perform the work in a safe and compliant manner.
• Manage and recruit the suitable team required to perform the operations
• Provide clients with solutions on the daily operations and close out the issues.
• Work with the Legal Team on the contracts.
• Work in partnership with the client’s regional lead and country representatives.

What You'll Need: