Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description
Responsible for the development, implementation, execution, and administration of the Expeditors’ ground network and cartage program for Japan.

Qualifications
KEY RESPONSIBILITIES:
People:

• Support Gateway team in development and operations at the regional level
• Develop solid #2 to support operations at district level
• Ensure team meets company standards of 52 hours training per year per employee.
• Ensure that the new hires complete company’s mandatory training within the first 6 months.
• Review department goals and business plan periodically with team to ensure buy-in and accountability.

Operations:

• Responsible for all GNS and Cartage Operation and in-/outbound linehaul as well its’ performance
• Strategic analysis of the ground transportation marketplace, competitors, suppliers, and trends
• Supporting and maintaining ground GNS and Cartage routings, schedules and network development
• Supporting operational procurement, service provider performance and statements of work
• Responsible for ground network service & cartage performance, key performance indicators and ad hoc capacity
• Advise and communicate linehaul issues and potential opportunities to Expeditors management
• Identify potential capacity constraints in the scheduled network
• Enact contingencies to expand ad hoc capacity as needed
• Authorize and arrange reroutes, additional trucks as necessary
• Identify and assist in network adjustments to accommodate
• Ensure equipment requirements are in place at branches and hubs to facilitate operations and volatility
• Delay and exception coding and reporting
• Root cause analysis and corrective action as necessary

Customer

• Support and deliver training to external customers as required, in line with company guidelines.
• Support local branch management with the implementation of new skills.
• Support branches with workshops and ad-hoc training as needed.

Finance:

• Responsible for establishing linehaul & cartage budgets and strategies to attain targets
• Create and maintain internal costing models for cross product development

Compliance:

• Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
• Collaborate with regional Road, Air, Ocean and Service Provider Managers in relation to network relevant projects, opportunities and compliance.

Culture:

• Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

• Support IS Strategy within GNS & Cartage the rollout of Corporate System updates

KNOWLEDGE, SKILLS AND BEHAVIOURS:
Knowledge:

• Expeditors company policies and procedures knowledge
• A good understanding of Expeditors’ products, services and systems
• Strong market and competition knowledge

Skills:

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Fluency in English Language
• Strong Analytical skills – MS Excel and/or Power BI
• Proven negotiation skills

Behaviours:

• Role model of integrity for all employees
• Well Balance of hands-on with details and strategy planning/execution.
• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Proven leadership attitude and background

TRAINING AND QUALIFICATIONS:
Training Requirements:

• Meet company standards of 52 hours training per year, including as needed management/leadership training

Education and Experience:

• Minimum 7+ years’ experience in a ground operation developing / managing ground transportation, or five years in an Expeditors’ transportation product.
• Minimum 5+ years’ experience in managing cross-functional programs of more than $100MM and involving 30 or more internal / external customers
• Bachelor degree in Supply Chain, Transportation, Logistics or similar field or equivalent required preferred

Work Location:
Tokyo Office, Narita Office, Osaka Office


Additional Information
Expeditors offers excellent benefits:

• Paid Vacation, Holiday,
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus