Description

Responsibilities

• Greet guests and present menus, making recommendations based on their preferences.
• Take accurate food and beverage orders, enter them into the system and ensure timely delivery of orders.
• Serve food and beverages to guests, ensuring quality and presentation standards are met.
• Provide exceptional customer service and anticipate guests' needs to ensure a memorable
• dining experience.
• Answer guest questions about menu items and provide recommendations when necessary.
• Respond promptly and courteously to any guest requests or complaints.
• Handle cash and credit card transactions and ensure accuracy of payments and change given.
• Maintain a clean and tidy dining area, including tables, chairs, and table settings.
• Assist with setting up and breaking down the dining area before and after service.
• Work closely with other members of the team to ensure efficient and effective service.
• Handle cash and non-cash transactions and maintain accurate financial records.
• Adhere to all health and safety regulations and company policies and procedures
• Deliver an exceptional fine dining experience to guests while ensuring high standards of service and adherence to restaurant protocols.

Requirements

• Minimum of 2 years of experience in a similar role within the hospitality fine dining industry.
• Experience in cash handling and familiarity with MICROS point-of-sale systems.