Malaysia Job Openings
Rentokil Initial
Admin & Customer Service (Fresh Grad) 3 months Contract - SU5 Shah Alam
Shah Alam
October 11, 2024
We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (3 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.
To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.
In this role you will be responsible for:
- Plan customers’ service appointment and coordinate with service team to create optimal schedule
- Ensure all data is input onto the in-house system accurately and efficiently
- Follow up with service team to ensure no service backlogs
- Analyse service team capacity data for service schedule improvement
- Attend monthly stock take and prepare stock closing reports
- Compile service reports and invoice to customer upon request
- Prepare monthly reports
The ideal candidate will possess:
- Minimum Diploma/Degree holder in any field
- Minimum 2 years experience in capacity analyses and service schedule
- Good communication skills and has the ability to communicate fluently on the phone
- Good planning and organisational skills with attention to details
- Ability to priorities tasks with effective time management
- Able to handle timelines without affecting quality of work
- Customer-oriented
- Result-driven
- Employment of foreigners are subject to the local authorities approval and subject to their own visa application
- Excellent attention to detail and negotiation skills
- Ability to do multitasking job
- Versatility to build rapport with people at all levels
- Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
- Commercially focused acumen
Rewards and Benefits
- Attractive base salary
- Out-patient
- EPF, SOSCO & EIS
- Annual leave
- Employee Referral Program (ERP) program
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Location of this branch:
Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.
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