WE ARE HIRING
BRANCH SUPERVISOR- GERIK, PERAK
JOB DESCRIPTION
Operation

• To carry out day to day operations and improve retail’s performance in term of sales revenue, collection, cost control, customer’s awareness and staff development
• To lead & manage retail operation functions and performances; involving duties in shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports
• Assist in controlling outlet’s operating expenses and billings
• Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet
• Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge
• Ensure & improve staff performance & productivity

Sales and Marketing

• Assist in monitoring outlet’s sales performance and drive the team to achieve the sales target
• Ensure pricing and display of merchandise items are correctly label and up to
• Carry out sales activity, experience in sales is an added advantage.

Inventory

• Monitor and handling of housekeeping and the ordering process of retail’s stocks
• Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry details

Talent Acquisition & Management

• Ensure sufficient manpower for retail by working actively alongside with HR on recruitment
• Scheduling and planning for sufficient manpower for daily operation
• Oversee the staff’s activities and work performance within their assigned area
• Assist in providing on-the job training for new and existing staff as required

Administration & Ad-hoc

• Ensure compliance with Company’s policies and operational guidelines
• Report to Management on progress and issues
• To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a whole

Customer Service

• Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; actively involved in handling customer’s enquiries, complaints and issues
• Provide solution to customers

Ad-Hoc Task

• Participate in any ad-hoc projects/tasks as assigned by the management

QUALIFICATIONS

• Diploma/Bachelor's degree in Business, Retail Management, or a related field.
• At least 1 Years of working experience in the related field is required for the positions. Proven experience in retail sales and operations, with a focus on achieving sales targets and maximizing profitability.
• Required language(s): Bahasa Malaysia. Mandarin speaker will be added advantage.
• Strong leadership, communication, and interpersonal skills.
• Analytical mindset with proficiency in data analysis and reporting.
• Willing to works 6 days per weeks (Monday to Saturday 10AM-7PM)
• Possess own transport and willing to travel

Job Type: Full-time
Pay: RM2,000.00 - RM5,000.00 per month
Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday
• Weekend jobs

Supplemental Pay:

• Commission pay
• Performance bonus