Malaysia Job Openings
EPS Ventures Sdn Bhd
Contact Centre Executive (Inbound Calls)
Kuala Lumpur
FULL TIME
October 15, 2024
Location: TRX
Key Responsibilities:
- Deliver world class customer service via telephone
- Provide a polite, professional and accurate response
- Manager customer's expectations and display ownership for customer's requests
- Liaise with appropriate departments to resolve issues brought up by customers
- Keep up-to-date on new or enhanced products / services in order to maintain a high level of quality service to customers
- Support Team Leader and Managers to continuously review processes, identify and resolve service gaps through constructive feedback and implement process improvements where appropriate
- Undertake any other works and duties allocated by management as and when required
- At least Diploma or Degree in any field from a recognized college or university
- Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry.
- Preferable someone who have 1 year working experience in inbound calls from Insurance industry.
- Experience in handling international calls will be an added advantage.
- Good command of spoken and written English. Ability to speak and write Mandarin is an added advantage.
- Good voice, clear pronunciation, good diction and able to vary intonation with empathy and good listening skills.
- Enthusiastic, self-motivated and able to succeed in a fast pace customer focus environment.
- Pleasant, patience and self-discipline.
- Successful candidates will be provided with comprehensive training in Malaysia and/or Singapore.
- Preferable someone who located within KL area.
Job Types: Full-time, Permanent, Contract
Contract length: 12 months
Pay: RM2,800.00 - RM3,500.00 per month
Schedule:
- Monday to Friday
New Job Alerts
Watson's Personal Care Stores Sdn Bhd
Supervisor @WATSONS QUILL MALL
Kuala Lumpur
FULL TIME
November 10, 2024
View Job Description
TWO95 International, Inc
Language Interpreter -Thai Speakers-(Remote)
Kuala Lumpur
November 10, 2024
View Job DescriptionGovean malaysia
Pembantu Penyelia (Kemasukkan Segera)
Seremban
FULL TIME
November 10, 2024
View Job Description
Looking for similar job?
Telecontinent Sdn Bhd
Contact Centre Trainer
Kuala Lumpur
FULL TIME
August 30, 2024
View Job Description
Humantech Services
Contact Centre Representative (Prudential Asia Service)
Kuala Lumpur
FULL TIME
September 6, 2024
View Job Description
OCBC Bank
Customer Service Executive (Contact Centre)
Kuala Lumpur
FULL TIME
September 19, 2024
View Job Description
EPS Ventures Sdn Bhd
Executive, Contact Centre (Inbound)
Kuala Lumpur
September 5, 2024
View Job DescriptionAgensi Pekerjaan Skillset Sdn. Bhd.
Contact Centre | Part-Time
Subang Jaya
PART TIME & CONTRACT
September 5, 2024
View Job DescriptionAgensi Pekerjaan Skillset Sdn. Bhd.
Contact Centre | Part-Time
Kampong Puchong
PART TIME & CONTRACT
September 20, 2024
View Job DescriptionSee What’s New: EPS Ventures Sdn Bhd Job Opportunities
EPS Ventures Sdn Bhd
Machinist (CNC Turning/Milling/CMM)
FULL TIME
November 3, 2024
View Job Description
EPS Ventures Sdn Bhd
Credit Management, Senior Executive
Petaling Jaya
FULL TIME
November 2, 2024
View Job Description
EPS Ventures Sdn Bhd
Collection Officer (1 Year Contract)
Petaling Jaya
November 1, 2024
View Job Description
New Job Alerts
Watson's Personal Care Stores Sdn Bhd
Supervisor @WATSONS QUILL MALL
Kuala Lumpur
FULL TIME
November 10, 2024
View Job Description
TWO95 International, Inc
Language Interpreter -Thai Speakers-(Remote)
Kuala Lumpur
November 10, 2024
View Job DescriptionGovean malaysia
Pembantu Penyelia (Kemasukkan Segera)
Seremban
FULL TIME
November 10, 2024
View Job Description