Malaysia Job Openings
OCBC Bank
WALK-IN Customer Service Executive (Contact Centre) 15 Nov 2024
Kuala Lumpur
FULL TIME
November 6, 2024
[Walk-in Interview] Customer Service Executive (Contact Centre)
Date: Friday, 15 November 2024
Time: 9.00am - 12.00pm and 2.00pm - 4.00pm
Location: 4th (3A) Floor, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur (next to Masjid Jamek LRT station)
Services
- To attend to inbound calls enquiries over various range consumer financial products and services
- To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
- To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette
- To achieve first call resolution where possible and follow up with customers on unresolved issues.
- To perform after call duties and quality assurance in accordance to the set procedures with zero defect
- To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements
- To introduce and create customer awareness on self-service/automated banking channels
- To cross-sell bank products and services when appropriate
- To ensure adherence and full compliance with Group Policy and Standards, local laws and regulations and control and procedures of the bank
- Degree Holders – related working experience preferred; however, fresh graduates are welcomed to apply; diploma holders – minimum of 1 year of working experience in Contact Centre and /or Consumer Financial Services (Banking)
- Possess customer centric / strong customer service mindset
- Committed and a good team player with willingness to step into a leadership role
- Independent and resourceful with the ability to thrive under pressure
- Meticulous, well organized and has the ability to solve problems
- Able to multitask and manage time effectively
- Willing to work on shift rotations (24/7) which includes Public Holidays
Job: Customer Service Executive
Organization: MAL E2P - Contact Centre - Hub (DH)
Schedule: Permanent
Job Posting: 06-Nov-2024, 1:27:23 AM
New Job Alerts
Govean malaysia
Event Assistant (Kemasukkan Segera)
Senawang
FULL TIME
November 10, 2024
View Job DescriptionWildlife Conservation And Science (Malaysia) Bhd.
Assistant Coordinator (Tiger Unit)
Rompin
FULL TIME
November 10, 2024
View Job DescriptionKHATAM FESTIVE APPAREL SDN BHD
Retail Assistant - Khatam Sunway Pyramid (Part Time)
PART TIME
November 10, 2024
View Job DescriptionWatson's Personal Care Stores Sdn Bhd
Supervisor @WATSONS QUILL MALL
Kuala Lumpur
FULL TIME
November 10, 2024
View Job Description
Govean malaysia
Pembantu Penyelia (Kemasukkan Segera)
Seremban
FULL TIME
November 10, 2024
View Job Description
TWO95 International, Inc
Language Interpreter -Thai Speakers-(Remote)
Kuala Lumpur
November 10, 2024
View Job DescriptionIBU PEJABAT BULAN SABIT MERAH MALAYSIA
INDIVIDUAL GIVING ASSISTANT MANAGER
Kuala Lumpur
FULL TIME
November 10, 2024
View Job Description
SUSHI KING SDN BHD
Assistant Restaurant Manager (Sushi King Cenang Mall Langkawi)
Kuah
FULL TIME
November 10, 2024
View Job DescriptionLooking for similar job?
Hong Leong Bank
IT Application Support - Customer Touch Points
Kuala Lumpur
FULL TIME
August 31, 2024
View Job Description
Hong Leong Bank
Executive - Business Channels (Operations & Customer Service)
Kuala Terengganu
FULL TIME
August 31, 2024
View Job Description
Hong Leong Bank
Executive - Personal Financial Services (Operations & Customer Service)
Kuala Lumpur
FULL TIME
August 31, 2024
View Job DescriptionArchPrint Owned by Rima Venture Group Sdn. Bhd.
WALK-IN Customer Service (Printing Related)
Cyberjaya
FULL TIME
October 10, 2024
View Job DescriptionTalreso Consultancy and Advisory Sdn Bhd
Part Time - Customer Service Executive
Petaling Jaya
PART TIME
August 31, 2024
View Job DescriptionWatson's Personal Care Stores Sdn Bhd
Customer Assistant [WATSONS SUNSHINE BERTAM]
Gua Musang
FULL TIME
August 31, 2024
View Job DescriptionSee What’s New: OCBC Bank Job Opportunities
OCBC Bank
End User Services Engineer, Group End User Services
FULL TIME
November 7, 2024
View Job Description
OCBC Bank
Senior Audit Manager (Operations), Wholesale Banking & Consumer Lending Audit
FULL TIME
November 6, 2024
View Job Description
OCBC Bank
AVP/VP, Global Markets International Support
FULL TIME
October 31, 2024
View Job Description
New Job Alerts
Govean malaysia
Event Assistant (Kemasukkan Segera)
Senawang
FULL TIME
November 10, 2024
View Job DescriptionWildlife Conservation And Science (Malaysia) Bhd.
Assistant Coordinator (Tiger Unit)
Rompin
FULL TIME
November 10, 2024
View Job DescriptionKHATAM FESTIVE APPAREL SDN BHD
Retail Assistant - Khatam Sunway Pyramid (Part Time)
PART TIME
November 10, 2024
View Job DescriptionWatson's Personal Care Stores Sdn Bhd
Supervisor @WATSONS QUILL MALL
Kuala Lumpur
FULL TIME
November 10, 2024
View Job Description
Govean malaysia
Pembantu Penyelia (Kemasukkan Segera)
Seremban
FULL TIME
November 10, 2024
View Job Description
TWO95 International, Inc
Language Interpreter -Thai Speakers-(Remote)
Kuala Lumpur
November 10, 2024
View Job DescriptionIBU PEJABAT BULAN SABIT MERAH MALAYSIA
INDIVIDUAL GIVING ASSISTANT MANAGER
Kuala Lumpur
FULL TIME
November 10, 2024
View Job Description
SUSHI KING SDN BHD
Assistant Restaurant Manager (Sushi King Cenang Mall Langkawi)
Kuah
FULL TIME
November 10, 2024
View Job Description