Malaysia Job Openings
DKSH
Country Lead, Patient & Payer Solutions
Kuala Lumpur
September 13, 2024
Location:Kuala Lumpur, MY, MY
Global Business Unit: HEC
Job Function: Client and Customer Services
Requisition Number: 162373
Description:
Job Summary
Lead the Malaysia Patient & Payer Solutions teams, growing the business with pharma/ medical device clients.
General Responsibilities
- Partnering with BD to win more clients and programs. Work together with BD team to develop strategies for targeting potential clients including co-developing proposals and pitches
- Build new innovative solutions that are key for the Malaysia market
- Lead the business including Client Success, Operations and the P&L of the operation
- Shape the thinking of the Malaysia healthcare market in relation to next-generation healthcare delivered using Patient Support Programs
- Build and develop country Client Success team(s) development covering key activities prerequisite for business-building and client success
- Work closely with MY HEC BU to bring synergies and win more commercial & distribution deals and renewals
- Build and develop country Operations team(s) development covering key activities to ensure smooth, compliant and scalable operation.
- Support Patient Solutions Leadership Team and work closely with the Regional Team to ensure that MY’s requirements are met, and contribute to the regional ambitions
- Lead and inspire the team on business process transformation and secure/ align cross-functional country resources for project support
- Manage operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Functional Skills and Knowledge
- Influence without authority, demonstrate credibility and win trust amongst stakeholders (country team, clients, PSLT, CLTs and other country cross-functional groups
- Work closely with team to ensure client satisfaction, upselling/ renewals and the focus on Ethics and Compliance in how programs are managed
- Deliver high quality work and inspire teams
- Strong cross-cultural communication across Asian markets
- Drive execution against goals set
- Drive self-learning and improvement in the area of Client Success and DKSH behavior as part of continuous learning and achieve team/ function goals.
- Deep understanding of healthcare systems, stakeholders & trends in Malaysia
- Highly proficient with MS Office (Power Point & Excel) for developing insights and communications for a wide range of stakeholders
- Strong understanding of client business critical topics
- Demonstrate business development experience in applying business development principles for medium- to large-sized companies in similar industries for market access/patient access and adherence projects
- Demonstrate business acumen, analytical and business analysis skills
- Demonstrate skills in market research and audit
- Proven client and customer account management skills
- Demonstrate ability to manage global/regional/country level assignments and projects
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in English (both written and spoken)
Education
- Excellent grades with a B. Science/ Pharmacy, B. Business Administration from a reputed university.
- Masters qualification in a Science discipline or Business Administration is preferred
Why It’s Great to Work at DKSH
New Job Alerts
CBRE
Financial Analyst - RTR (Fresh Graduate)
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionCHOCOLICIOUS SDN BHD
OUTLET SUPERVISOR | BERYL'S CHOCOLATE, KL
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionCanon Mailcom Malaysia Sdn Bhd
Operator Mesin
Shah Alam
FULL TIME
September 20, 2024
View Job Description
British American Tobacco
Product Executive
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionLooking for similar job?
United Overseas Bank (Malaysia) Bhd
Team Lead, AFC Intelligence
Kuala Lumpur
FULL TIME
August 30, 2024
View Job Description
UOB Innovation Hub 2 Sdn. Bhd.
Team Lead, Wholesale Operations Readiness Centre
Kuala Lumpur
FULL TIME
August 30, 2024
View Job Description
Johnson & Johnson
Commercial Operations Lead, Surgical Vision
Petaling Jaya
August 30, 2024
View Job DescriptionNew Job Alerts
CBRE
Financial Analyst - RTR (Fresh Graduate)
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionCHOCOLICIOUS SDN BHD
OUTLET SUPERVISOR | BERYL'S CHOCOLATE, KL
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionCanon Mailcom Malaysia Sdn Bhd
Operator Mesin
Shah Alam
FULL TIME
September 20, 2024
View Job Description
British American Tobacco
Product Executive
Kuala Lumpur
FULL TIME
September 20, 2024
View Job Description