Job Title: Customer Business Development Executive (Distribution Trade for Ice Cream Business Unit)
Location: Selangor, Malaysia

Who You Are and What You’ll Do

Execute the customer strategy and customer business plan with our customers.

Responsible for the achievement of Sales (NIV and Turnover), Market Share and Debtor days for the Unilever categories as well as for the implementation and optimization of the promotional plan and category strategies within the customer.

To increase our brands market share at point-of-sales level by building excellent business relationships at store level, managing the store ordering process and ensuring high quality in-store presence of our brands.

Team Structure:

• Reporting to: Regional Sales Manager, Central Region

Your Role/Key Responsibilities:

Implementing the Customer Business Plan

• Work closely with customers to implement the business plan for the respective categories.
• Work in close collaboration with the Category Team for the category input, and with customer marketing and brand teams for the specific banner/channel plan.
• Assist the Customer Development Management in developing and implementing the optimal integrated promo plan and manage promo investments in a timely manner.
• Deliver the agreed plan, and follow-up achievement of counterparts set in the agreement.

Negotiation

• Close the deal with the Customer by negotiating the promotional plan and counterparts according to the Unilever strategy on the categories.
• Manage overall levels of Customer Investments for their category.
• Monitor Customer Performance by tracking sales, customer contribution and market share for major categories.

Plays Active Ambassador Role

• Act as active ambassador of Unilever at the customer and of the customer at Unilever.
• Participate actively in internal Unilever meetings, looking at the best solution for the business.

Everyday Great Execution (EDGE)

• In charge of executing all activations and build excellent relationships at store level.
• Responsible in evaluating sales representative or sales merchandiser's performance by monthly manner report the leverage of point-of-sale material and brand activation per outlet.
• Work closely with distributor’s business owner, Operation manager & Supervisor in regard to merchandising route plan with optimum efficiency.
• Sell in promotions and negotiate best available promo locations.
• Drive maximum visibility in-store and ensure shelf space in line with planogram or fair share and check assortment and act on availability of our brands.
• Negotiate new remodelling/opportunities at store level.
• Monitor pricing and ensure application of correct prices at outlets.
• Audit CATMAN implementation by store and report any non-compliance after trying corrective measures.

Key Stakeholders:

Internal:

• Customer Business Development, Supply Chain, Finance

External:

• Distribution Trade Stakeholders, Local Modern Trade Stakeholders

Travel:

60% of the time for travelling.

What You’ll Need To Succeed

• Candidate must possess at least Diploma or Bachelor's Degree in any field from a reputable education institution.
• Minimum two (2) year – three (3) years’ work experience relevant to Account Management or Field Sales in FMCG industry.
• Work experience in Customer Marketing/Trade Category Management is preferable.
• Demonstrate self-driven, analytical, able to build relationship, and result oriented.
• Strong communication and negotiation skills.
• Proven track record of delivery topline and bottom-line results.
• Proven track record of managing multiple stakeholders and delivering operational excellence.

How to Apply:

Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.

For Internal only: Please apply online and add your PDPs and Talent Profile. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application. By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

About Unilever:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.