BUBBLE GUM X SDN. BHD.

Customer Service Executive

Shah Alam

FULL TIME

October 13, 2024

Responsibilities
  • Communicate with customers via phone, email, and chat (Mostly to contact customer to get feedback).
  • Provide knowledgeable answers to questions about product, pricing, and availability.
  • Work with internal departments to meet customer's needs.
  • Respond to customers through social media, hotline on enquiries, complaints.
  • To manage and respond to all four brands (WAX, LASH, NAILS & X-THETIC)
  • To perform any other task assigned by management as and when required.
Qualifications
  • SPM, at least 1-2 years working experience in related field is required.
  • Fresh graduate is encouraged to apply.
  • Good English & Bahasa Malaysia communication skills.
  • Good computer skills and meticulous with details.
  • Has a pleasant disposition and clear intonation over the telephone.
  • Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
  • Possess own transport.
  • Can start immediately would be an added advantage.
Requirements
  • Willing to travel outstation after training in KL.
Benefits
  • Annual and Birthday leaves
  • Company Trip
  • Yearly Bonus
  • Training provided
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,800.00 per month
Benefits:
  • Health insurance
  • Maternity leave
Schedule:
  • Fixed shift
Supplemental Pay:
  • Yearly bonus
Ability to commute/relocate:
  • Shah Alam: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
  • Willing to work outstation around Klang Valley area?
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