Malaysia Job Openings

Uniqbe (M) Sdn Bhd

Customer Service Executive

Kuala Lumpur

FULL TIME

September 18, 2024

Responsibilities :
  • A well-mannered, calm, polite and eloquent individual with 1-2 year(s) experience in the field of Customer Service and After Sales Coordination.
  • High proficiency in reading and writing in the English and Bahasa Malaysia languages.
  • A good understanding and affinity to mobile phone technology, well versed about the industry, its trends and challenges.
  • Good knowledge about e-commerce and familiarity with e-commerce Live Chat is a plus.
  • Experienced and comfortable in handling customer inquiries via calls, live chat, and emails.
  • Work as part of the sales team to drive positive company sales results.
  • An organized individual that is able to track incidents, issues and cases accurately. Also has the ability to multi-task, prioritise and manage time effectively.
  • Proficient in handling computers, know their way around Microsoft Office, able to write emails and answer them.
  • · Friendly and attentive to details that can work in a team of other like- minded people and work independently as well.
  • Willing to work in fix shift and weekends.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM2,800.00 per month
Benefits:
  • Free parking
  • Health insurance
  • Opportunities for promotion
Schedule:
  • Day shift
Supplemental Pay:
  • Overtime pay
  • Performance bonus
Application Question(s):
  • How much is your expected salary?
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