Malaysia Job Openings

Lean IT Consultants Sdn Bhd

Customer Service Executive | E-Hailing Project | November intake

Johor Bahru

FULL TIME

November 4, 2024

JOB REQUIREMENTS:
  • Excellent communication and writing skills in English and Bahasa Malaysia.
  • SPM leavers are encouraged to apply.
  • Able to work on rotational shifts.
  • Prior working experience in the call service industry will be an added advantage.
  • Good problem solving skills and ability to perform under a high paced working environment.
  • Age Group: 18-55 years old.
JOB DESCRIPTION:
  • Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Good computer literacy
Job Types: Full-time, Contract
Pay: Up to RM2,800.00 per month
Benefits:
  • Opportunities for promotion
  • Professional development
Schedule:
  • Rotational shift
Supplemental Pay:
  • Overtime pay
  • Performance bonus
Education:
  • STM/STPM (Preferred)
Language:
  • English (Required)
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