Malaysia Job Openings

Agensi Pekerjaan Find Talent Sdn Bhd

Customer Service Executive - Native Korean (Travel E-commerce)

Petaling Jaya

FULL TIME

November 3, 2024

Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters:
  • Handling pre online booking enquires, post online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
  • Checking booking status.
  • Payment or Refund Escalation.
  • App or web user guide and feature support.
  • Contacting vendors about customers’ inquiries .
Job Requirements
  • At least holding a Bachelor's Degree or Associate Degree and/or expected graduate (documents required)
  • Required language(s): Korean and English
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English.
  • Able to work in Malaysia (Ara Damansara)
Job Type: Full-time
Pay: From RM8,500.00 per month
Schedule:
  • Day shift
Supplemental Pay:
  • Performance bonus
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