Malaysia Job Openings
Agensi Pekerjaan Skillset Sdn. Bhd.
Customer Service Executive || Telco Project (normal working hours)
FULL TIME
October 8, 2024
- Excellent communication and writing skills in English and Bahasa Malaysia.
- Proficiency in Mandarin language will be an added advantage.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.
- Age Group: 18-55 years old.
- Attend and resolve customer/client questions or complaints via phone call, email or live chat.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess strong understanding of the company's products.
- Keep records of customer interactions.
Contract length: 24 months
Pay: Up to RM2,500.00 per month
Benefits:
- Professional development
- Day shift
- Night shift
- Rotational shift
- Performance bonus
- STM/STPM (Preferred)
- Mandarin (Preferred)
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