Malaysia Job Openings

MKM Ticketing Travel & Tours Sdn Bhd

Customer Service Internship

FULL TIME

October 23, 2024

Skop Kerja:
  • Membantu Pelanggan – Menjawab pertanyaan pelanggan melalui panggilan telefon, email, atau secara bersemuka.
  • Memberi Maklumat Umrah – Menyediakan maklumat asas mengenai pakej umrah yang ditawarkan.
  • Rekod Pertanyaan – Menguruskan rekod pertanyaan dan aduan pelanggan.
  • Pendaftaran Pelanggan – Membantu dalam proses pendaftaran pelanggan untuk pakej Umrah.
  • Menjalankan Tugas-tugas Pentadbiran – Menyokong tugas-tugas pentadbiran seperti mengemaskini dokumen dan fail pelanggan.
Kelayakan:
  • Pelajar Praktikal – Sedang mengikuti kursus dalam bidang Pengurusan, Pentadbiran, Pelancongan, atau bidang berkaitan.
  • Kemahiran Komunikasi – Mempunyai kemahiran komunikasi yang baik dalam Bahasa Malaysia.
  • Sikap Positif – Bersikap mesra dan sedia membantu pelanggan.
  • Berpengetahuan Asas Umrah – Mempunyai pengetahuan asas mengenai ibadah Umrah (diutamakan).
  • Kemahiran Asas Komputer – Mahir menggunakan Microsoft Office seperti Word dan Excel.
Job Types: Full-time, Internship
Contract length: 6 months
Pay: RM450.00 per month
Schedule:
  • Monday to Friday
Education:
  • Diploma/Advanced Diploma (Preferred)
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