Job description
Position: Customer Service Representative (Burmese Speaker)
Location: Menara Bangkok Bank, Jalan Ampang, Kuala Lumpur, Malaysia
Paid Training (10 working days)
Monday to Friday
Key responsibilities
-Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives
-Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.
-Communicating with service provider to solve technical related issue
-Responsible for achieving individual targets and goals whilst maintaining quality and compliance.
-Continuously strive to attain and exceed agreed productivity KPI
Job Type: Full-time
Job Type: Full-time
Pay: RM3,000.00 - RM3,100.00 per month
Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Burmese (Required)
• English (Required)