Malaysia Job Openings

Right Recruit Sdn Bhd

Customer Service Representative - English Speaker

Kuala Lumpur

October 10, 2024

Job description
  • Respond professionally to inbound, live chat and email.
  • To analyse, create and resolve tickets (if applicable).
  • To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests.
  • Identified and escalated priority issues per client specifications.
  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Ensure high levels of customer satisfaction with individual call.
Job Requirements
  • Minimum posses with Professional Certificates, Diploma, Bachelor Degree and above
  • Able to speak and write Good in English & Bahasa Malaysia
  • With customer service experience from BPO / Call center is preferable
  • Able start work immediately is preferable
Job Type: Contract
Pay: RM2,000.00 - RM3,200.00 per month
Application Question(s):
  • What is your expected basic salary?
  • Where is your current location? How you travel to work?
  • Do you required to serve notice with current company? If yes, how long with it?
  • Are you willing to work rotating shift(24x7)?
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